The button turns to code on the page, Swift page builder is gone and more issues

[Ulrika2427]

The latest update made a mess on my site. I have download buttons on a page (see screenshot 1), but there is no button, only code on the page. This has work fine until now, what happened?
When I logged in to try and fix it, the Swift Page Builder is gone!(see screenshot 2) I know this has been a topic before, but I didn’t fully understand how to fix this.
When I was going to check the version of the theme, I could not get the information. But I know I did the update to 3.2.7.
This site has caused me a lot of headache and I can’t figure out what the problem is. Can you please have a look at it? I have used the theme on other sites without problems.

B R
Ulrika

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[Rui Guerreiro – SUPPORT]

Hi,

Can’t login with the provided credentials. Can you check it?

-Rui

[Ulrika2427]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Those are the same credentials and I tried again and they still don’t work. Try to change it again and test it before send them again.

Thanks

-Rui

[Ulrika2427]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

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[Ulrika2427]

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[David Martin – Support]

@Ulrika2427 – what happens if you enable the Twenty16 theme and then re-test?

– What version of WP do you have? 4.5.1?

Thanks.

[Ulrika2427]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

You won’t lose anything when switching themes, the only thing you could have to do is to assign again the menu when you activate again the theme, but you won’t lose anything.

-Rui

[Ulrika2427]

This reply has been marked as private.

[David Martin – Support]

Hi,

I am able to login to your site, I can see your admin area.

– Please update all plugins: http://www.smj.se/wp-admin/plugins.php.
– Please clear your browser cache, re-test the page.
– Please disable all plugins leaving all deactivated so I can look further into the issue.

Thanks.

[Ulrika2427]

Hi!
All plugins are now updated (except for WPML Multilingual CMS and WPML Translation Management, I think !don’t think I need to buy them?) and disabled.

/Ulrika

[David Martin – Support]

I can no longer login to your site?

– Please contact your host and ask them what is causing this, the theme does interact with the login.

Thanks.

[Ulrika2427]

Hello,
It’s holiday in Sweden today, so I can’t contact my host.
I am logged in on the site, is that why you cant login. I am a lite scared tp loot in case I can’t login again with all the plugin disabled.

/UlRIKA