New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Text editor in page builder no longer includes the kitchen sink.

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Neighborhood
  • April 24, 2014 at 10:53 am #69644
    chonie42
    Member
    Post count: 2

    Text editor in page builder no longer includes the kitchen sink. I can’t add shortcodes, headings or styles to the text easily. How do I get this back?

    April 24, 2014 at 11:31 am #69657
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please check your plugins and clear your cache. Also make sure you are using version 1.7

    If this does not work let me know and I will look into the issue for you

    – Kyle

    November 25, 2014 at 3:57 pm #130985
    olgaboca
    Member
    Post count: 41

    Hi,

    I have the same problem. It happened right after I updated the theme to Version: 2.69 and wordpress to Version 4.0.1
    I disabled all my plugins for the moment and cleared my cache.

    Any idea what else can I do to fix the issue?

    Thank you for support,
    O..

    November 25, 2014 at 6:46 pm #131077
    olgaboca
    Member
    Post count: 41

    I am so sorry,

    I just realized I posted my issue in the wrnog theme forum,

    I was referring to the dante theme.

    Will repost it to dante forum,

    Thanks

    November 26, 2014 at 12:46 am #131145
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok no problem. Check in your user profile if you have the Visual Editor option enabled.
    -Rui

    November 26, 2014 at 1:08 am #131152
    olgaboca
    Member
    Post count: 41

    Hi,

    Thanks for helping me.

    Yes, I checked my user profile, Visual Editor option is enabled.

    Do you have any other suggestions?

    Thanks,

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    November 26, 2014 at 8:53 am #131233
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    This issue would only happen because of a plugin conflict. It has to be one of your plugins, please deactivate all of them and then test the editor

    – Kyle

    November 26, 2014 at 5:07 pm #131427
    olgaboca
    Member
    Post count: 41

    Hi kyle,

    I figured the problem is in my wordpress install.

    Thanks for your time and support,
    O.

    November 27, 2014 at 8:29 am #131554
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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    Posted in: Neighborhood
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