New Landing › How can we help? › Themeforest Theme Support › Dante › Text Box is Blank

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    Posted in: Dante
  • May 10, 2015 at 9:31 pm #173523
    gumcouto
    Member
    Post count: 5

    Every text box I click is “blank” on the “visual tab” but when I select the text is there.
    See the photos please.

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    May 10, 2015 at 9:47 pm #173531
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access so we can check this?
    Use the private reply.

    -Rui

    May 10, 2015 at 9:59 pm #173534
    gumcouto
    Member
    Post count: 5
    This reply has been marked as private.
    May 10, 2015 at 10:10 pm #173536
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    In the one that I tried it’s everything fine.
    https://www.dropbox.com/s/4iojmrnxfhmw571/text_block_ok.png?dl=0

    Try to clear your browser cache, and try in a different browser.

    Also send me the specific url of the page where you took the screenshot.

    -Rui

    May 10, 2015 at 10:17 pm #173538
    gumcouto
    Member
    Post count: 5

    Hey

    It worked for everything now..

    strange…

    it wasn’t working for days, and I’ve tried a lot of stuff..

    thanks a lot
    have a nice day.

    May 10, 2015 at 10:24 pm #173540
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Probably some plugin conflict.
    Have a nice day.

    -Rui

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