New Landing › How can we help? › Themeforest Theme Support › Dante › Text block text doesn't show in excerpt

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Dante
  • December 8, 2013 at 1:09 pm #35891
    alikapadia
    Member
    Post count: 46

    Making a page with the swift page builder is pretty cool, but a problem I am running in to is that if you have your first paragraph inside a text block, no text shows in the excerpt section of that blog post in the blog listing.

    Is there any way to fix that?

    December 10, 2013 at 2:26 pm #36282
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    I am not sure i quite understand your issue exactly. Could you provide links where i could see the issue.

    Thanks
    Tahir

    December 10, 2013 at 7:51 pm #36364
    alikapadia
    Member
    Post count: 46

    My website is in maintenance mode, not sure how I can show you since it won’t load for you.

    I think I explained it pretty simple. I’ll break it down for you more.

    1. Create a new blog post.
    2. Add a text block or text block (full width)
    3. Then publish it.
    4. Then go to the page where you have your swift blog element listing your blog posts.
    5. Look for the blog post you just created, you will see that in its excerpt part, where some text from the blog post should be shown, nothing will be shown.

    – Ali

    December 11, 2013 at 1:02 pm #36517
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!
    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.

    Could you tell me your website URL please? You can do so by typing it into a reply.

    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.
    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    December 12, 2013 at 1:13 am #36651
    alikapadia
    Member
    Post count: 46
    This reply has been marked as private.
    December 13, 2013 at 5:21 pm #37012
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Login isn’t working for me, can you check it and let me know?

    – Ed

    December 13, 2013 at 11:43 pm #37049
    alikapadia
    Member
    Post count: 46
    This reply has been marked as private.
    December 16, 2013 at 6:06 pm #37482
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Apologies, I misunderstood your issue at first but on re-read I understand.

    What you want to do is add text to the custom excerpt box in the meta options for the post – https://www.dropbox.com/s/tzevbt4mlzqdq7e/Screenshot%202013-12-16%2018.06.03.png

    Hope that helps.

    – Ed

    December 16, 2013 at 8:21 pm #37535
    alikapadia
    Member
    Post count: 46

    Thanks Ed

    December 18, 2013 at 10:01 am #37968
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No worries 🙂

    – Ed

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