Text block text doesn't show in excerpt

[alikapadia]

Making a page with the swift page builder is pretty cool, but a problem I am running in to is that if you have your first paragraph inside a text block, no text shows in the excerpt section of that blog post in the blog listing.

Is there any way to fix that?

[Tahir – SUPPORT]

Hi,
I am not sure i quite understand your issue exactly. Could you provide links where i could see the issue.

Thanks
Tahir

[alikapadia]

My website is in maintenance mode, not sure how I can show you since it won’t load for you.

I think I explained it pretty simple. I’ll break it down for you more.

1. Create a new blog post.
2. Add a text block or text block (full width)
3. Then publish it.
4. Then go to the page where you have your swift blog element listing your blog posts.
5. Look for the blog post you just created, you will see that in its excerpt part, where some text from the blog post should be shown, nothing will be shown.

– Ali

[Melanie – SUPPORT]

Hi!
This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.

Could you tell me your website URL please? You can do so by typing it into a reply.

If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.
Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

Thanks and cheers!

[alikapadia]

This reply has been marked as private.

[Swift Ideas – Ed]

Hi there,

Login isn’t working for me, can you check it and let me know?

– Ed

[alikapadia]

This reply has been marked as private.

[Swift Ideas – Ed]

Hi there,

Apologies, I misunderstood your issue at first but on re-read I understand.

What you want to do is add text to the custom excerpt box in the meta options for the post – https://www.dropbox.com/s/tzevbt4mlzqdq7e/Screenshot%202013-12-16%2018.06.03.png

Hope that helps.

– Ed

[alikapadia]

Thanks Ed

[Swift Ideas – Ed]

No worries 🙂

– Ed