New Landing How can we help? Atelier Testimonials questions

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Atelier
  • #188830
    dm13
    Member
    Post count: 248

    hi guys, I’m working on the testimonials carousel and am not sure how to make things work. I have added 2 of my own testimonials under Testimonials > add new. Saved. Have configured the carousel to ‘latest’ and categories to ‘all’. The new testimonials I added i’ve not put them into any categories, not sure what that means exactly 🙂 and i actually cant find the dummy content testimonials to edit or delete them so a bit confused there too. Any help is great. Oh.. and i havent looked into the theme files for any written instructions but do you guys have any tutorials online that i can hook into for the basic stuff like this? Thanks!

    #188878
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you provide me with a login via private reply so I can look into this?

    – Kyle

    #188897
    dm13
    Member
    Post count: 248
    This reply has been marked as private.
    #188960
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you explain the issue?

    You have testimonials: http://d.pr/i/HOwo/2Olcht0t

    And they are displaying here: http://d.pr/i/1d3bk/3FX0mAWM

    – Kyle

    #189235
    dm13
    Member
    Post count: 248

    Hi Kyle, those testimonials you showed me are the dummy content. The three that I wrote are not showing up in the published testimonials window even though I’ve set it to show the most current first. I just checked the back end.. the three testimonials i added and saved are not showing up in the ‘testimonials list’ that you took a screen shot of. I used the ‘add new testimonials’ and hit the publish button so not sure why they’re not in the list with the 3 from dummy content? but that would be why they dont show up on the front page. I will play with it today and if i figure it out i will close this .. if its still open tonight when you guys read this it means i still havent figured it out. thanks.

    #189273
    dm13
    Member
    Post count: 248

    its about 6 or so hours later, this is very odd. The 3 testimonials that came as dummy content, that you posted a screen shot of in the back end, have disappeared. They are not on the list of testimonials in the side bar dashboard editor, but they are still showing up in the front end carousel. I dont get it.

    #189517
    dm13
    Member
    Post count: 248

    Hi guys, still need support on this ticket thanks.

    #189530
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Still there for me? http://d.pr/i/1hkzQ/3IPK8tWO

    – Kyle

    #189559
    dm13
    Member
    Post count: 248

    nope. i have 4 testimonials showing in my back end, not 3. the names are my own names, not the dummy content. the testimonials slider is showing the dummy content,not my own content.. not sure what’s up. tested in safari and in firefox and cleared cache in both.

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    #189577
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The issue seems to be your wordpress install is under http://nightmaircreative.com/creations but when I log in it redirects to http://nightmaircreative.com/wp-admin, instead of http://nightmaircreative.com/creations/wp-admin

    – Kyle

    #189848
    dm13
    Member
    Post count: 248
    This reply has been marked as private.
    #189858
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes but once I login it sends me to http://nightmaircreative.com/wp-admin

    – Kyle

    #189865
    dm13
    Member
    Post count: 248
    This reply has been marked as private.
    #189975
    dm13
    Member
    Post count: 248

    Hi Kyle, I had a talk with my web host and combined with the info you gave me on the other support ticket with the URL in the settings not matching we sorted it out. AND… drum roll… i now see my testimonials, i now see the social icons functioning correctly and my home page looks good. thanks for your patience and support.

    #189977
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted. Thanks Kyle
    -Rui

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