New Landing How can we help? Themeforest Theme Support Neighborhood Template is missing. Standalone themes need to have a index.php template file.

Viewing 4 posts - 1 through 4 (of 4 total)
  • #320422
    MarcusRG
    Member
    Post count: 69

    I get this message: Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.

    And same time our site is causing havoc due to the update to WooCommerce (I believe).

    How can I fix this? And is this just a minor fix or could this be the reason that our backend is being kinda buggy right now?

    #320425
    David Martin – Support
    Moderator
    Post count: 20834

    The theme we provide does have an index.php file. Have you got a modified child theme? Try deactivating that and be sure you have the file/folder structure setup as per the WordPress guidelines: https://codex.wordpress.org/Child_Themes

    Thanks.

    #320443
    MarcusRG
    Member
    Post count: 69

    I’ve put a developer on it. Probably a minor thing compared to the rest.

    We do have a notice in checkout saying that “Adress has no input” when trying to purchase. Even though the adress already has an input. You know any fix to this?

    #320446
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you test if it does the same using the Twenty Seventeen theme?

    -Rui

Viewing 4 posts - 1 through 4 (of 4 total)

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