Team carousel image not pulling featured image

[Mike Craycraft]

Hello,

I updated a team members featured image. The image is not updating in the Team Carousel on https://www.rosselotfinancial.com/ The image has been updated on the members profile https://www.rosselotfinancial.com/?team=ryan-antepenko and on the Team Gallery https://www.rosselotfinancial.com/our-team/ but just not in the carousel. I have tried deleting the Team Carousel and re-adding it but that has not worked either.

Thanks for Your Time,
Mike

[Mohammad – SUPPORT]

Hi,
Are you using any cache plugin or server cache?

Thanks 🙂
With Best Regards
Swift Ideas

[Mike Craycraft]

Hi Mohammad,

Not that I am aware of.

Thanks,
Mike

[Mohammad – SUPPORT]

Hi,
Please ask your hosting provider to install GD IMAGE EXTENSION.
Thanks 🙂
With Best Regards
Swift Ideas

[Mike Craycraft]

Hi Mohammed,

I am not sure about the GD Image Extension. I deleted the original image from the library and yet the front page still did not update? Other new images were updating though?

I realized that it was the 270×270 image size that was not refreshing and showing in the carousel. I simply deleted all of the images via FTP and uploaded a new Featured Image on the Team page and everything refreshed.

Thanks,
Mike

[Mohammad – SUPPORT]

Hi,
Great :-), You managed to resolve the issue.
Thanks
With Best Regards
Swift Ideas