New Landing How can we help? Themeforest Theme Support Neighborhood Tabs remaing "closed" by default

Viewing 12 posts - 1 through 12 (of 12 total)
  • #142853
    jeff_quade
    Member
    Post count: 37

    Why is one of the tabs on this page not “open” by default? The only thing I can think of is that there are text boxes below the tab element, which it should not matter. I have another page with tabs with nothing below it and the first tab is open by default.
    Please advise.
    I have attached two images. One with them closed by default and one open after you click on the tab.

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    #142908
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Looks to me like there’s just no content in the first tab

    – Kyle

    #143192
    jeff_quade
    Member
    Post count: 37
    This reply has been marked as private.
    #143292
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Getting a 404 on that page

    – Kyle

    #143434
    jeff_quade
    Member
    Post count: 37
    This reply has been marked as private.
    #143635
    jeff_quade
    Member
    Post count: 37
    #144117
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you check the password you provided or just give the tab code you used, so that we can check whats going wrong.

    Let us know,

    Thanks,
    laranz.

    #144141
    jeff_quade
    Member
    Post count: 37
    This reply has been marked as private.
    #144514
    jeff_quade
    Member
    Post count: 37

    Can someone help me resolve this?

    #144673
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I tried in a new page, and it works without any issue. http://www.totalassettracking.com/test-4/ So I think that is caused by misalign the elements, or any plugin contents inside the code break it? Can you to fix those, if that is the issue??

    Let us know,

    Thanks,
    laranz.

    #144770
    jeff_quade
    Member
    Post count: 37

    I tried creating a new page as well and it worked until i placed other elements below it on the page. But for some reason the one you did is working now. So I will just roll with it.

    Thanks

    #144774
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem, thanks Laranz

    – Kyle

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