Swiftslider video, webm safari and firefox

[Pothe]

Hi,
Swiftslider background video not showing on safari and firefox. Please check the the link in the above in the ticket details.

I’ve seen in the forum that webm should be supported right?

[Kyle – SUPPORT]

Hi

Safari does not support Webm, however the other 2 do, which are both working fine for me

– Kyle

[Pothe]

Does safari support any of the available formats?
If not, how do I show something else for safari?

[Kyle – SUPPORT]

Sure, see: http://www.w3schools.com/html/html5_video.asp

– Kyle

[Pothe]

Ok, but swiftslider supports html?
looking at the settings it only supports mp4, webm, and ogg.

[Pothe]

sorry, didn’t see the mp4 section.
thanks

[Kyle – SUPPORT]

Not sure what you mean? That link has a table showing what browsers support what video formats, see: http://www.w3schools.com/html/html5_video.asp

– Kyle

[Kyle – SUPPORT]

Ok no problem

[Pothe]

Still no show for me in FF
check /home-2/ also

Safari now working great

[Kyle – SUPPORT]

The video works fine for me in firefox, on 2 machines, therefore it must just be your machine

– Kyle

[surville]

hello i have the same issue

everything is working fine on desktop but not on mobile or tablet, te video doesn’t show in the background

thanks for your help

[Kyle – SUPPORT]

Hi

Videos can’t autoplay on mobile, so it makes the whole sense of a video background pretty pointless unfortunately – that’s why we implemented a fallback to the image set in the row for mobile devices.

– Kyle

[surville]

thank you
i try to find this fall back image is but could not

can you help again?

[Kyle – SUPPORT]

You need to select image for your background, set the image, then switch back to video

– Kyle

[surville]

perfect, for your info I put a GIF sequence instead of a photo ant it works great

thanks you