New Landing › How can we help? › Themeforest Theme Support › Uplift › Swiftslider in top set to "light" overriding the alt-logo

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    Posted in: Uplift
  • October 24, 2016 at 10:34 am #298231
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    Post count: 85

    When using the Swiftslider set to “light” at the top and using a page header type “Naked / Light” in combination with the alt logo it dosent work. I dont know what, but something is overriding the alt logo.

    Please advise.

    Kind regards,
    Richard

    —-

    Just tried to delete the swift slider. But the alt-logo wont show anyway. So i guess it has nothing to do with the swiftslider. Perhaps its something with the page header type “Naked / Light” that messes it up?

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    October 24, 2016 at 2:19 pm #298321
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us that specific page url so we can have a look?

    -Rui

    October 25, 2016 at 10:11 am #298489
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    Member
    Post count: 85

    Hello,

    The error is on the very startpage on:
    http://vargclothes.com

    Password: (swiftideas)

    Thank you!

    October 25, 2016 at 12:45 pm #298533
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    There is an error in your javascript console.
    https://www.dropbox.com/s/mmqn5f5rycwn04l/Screenshot%202016-10-25%2011.59.27.png?dl=0

    Will forward it to our head developer.

    -Rui

    October 25, 2016 at 4:13 pm #298589
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The development team is already fixing this issuu and it will be sorted in an update that will be released later today.
    Thanks

    -Rui

    November 1, 2016 at 4:31 pm #299853
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    Member
    Post count: 85

    Hello,

    I have now updated to latest theme release and latest swift framework. But the problem is still there. Please advise.

    Kind regards,
    Richard

    November 1, 2016 at 4:37 pm #299858
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide me admin access to have a look?
    I’m still seeing the error in the javascript console.

    -Rui

    November 2, 2016 at 9:33 am #299932
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    Post count: 85
    This reply has been marked as private.
    November 2, 2016 at 12:05 pm #299976
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You still have one update pending.
    https://www.dropbox.com/s/y9pthm26vyaepbb/Screenshot%202016-11-02%2011.06.44.png?dl=0

    Update it, clear the cache and try again.

    -Rui

    November 10, 2016 at 9:33 am #301293
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    Member
    Post count: 85

    I have now updated it and it still dosent work. Please advise…

    November 10, 2016 at 11:23 am #301308
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Sorry, can you take a screenshot of the issue?

    -Rui

    November 10, 2016 at 1:31 pm #301337
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    Post count: 85

    Here you go!

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    November 10, 2016 at 1:34 pm #301341
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    Post count: 85

    frontend

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    November 11, 2016 at 3:29 am #301436
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Here is what I’m seeing on a mobile device:

    Can you try clearing your cache?

    – Ed

    November 11, 2016 at 8:54 am #301446
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    Member
    Post count: 85

    The client want to launch the site today, so I had to revert and click out the “Show alt logo” in backend on startpage. You have the login information. Just go in and test all you need.

    Kind regards,
    Richard

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