New Landing › How can we help? › Themeforest Theme Support › Dante › Swiftslider does not show completely and thumbnails do not march

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    Posted in: Dante
  • February 22, 2014 at 10:24 pm #51093
    Pixelbits
    Member
    Post count: 10

    Hi there – i’m using the swiftslider on my site in a page (details in private reply) and i see the following problems:

    1) i have thumbnails below the slidesow – but i only see the first 4 – the last one only half
    2) when i click on the second thumbnail, i see the first picture in the large box. NOT the one I clicked.

    What am I doing wrong?

    February 22, 2014 at 10:27 pm #51094
    Pixelbits
    Member
    Post count: 10
    This reply has been marked as private.
    February 24, 2014 at 12:24 pm #51277
    Pixelbits
    Member
    Post count: 10

    Just to clarify the first problem: When i click the first thumbnail the main-image does not update. When I click the second thumbnail i get to see the image belonging to the first thumbnail as the mail-image.

    February 26, 2014 at 9:22 am #51917
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, can you please post a concrete link to the page where this is happening?

    February 26, 2014 at 9:25 am #51919
    Pixelbits
    Member
    Post count: 10
    This reply has been marked as private.
    February 26, 2014 at 10:58 am #51990
    Melanie – SUPPORT
    Member
    Post count: 11032

    That’s really odd, no matter which image is first to display, the according thumbnail will always link to the last item… Let me forward this to the developer!

    February 26, 2014 at 10:59 am #51991
    Melanie – SUPPORT
    Member
    Post count: 11032

    First, can you try deactivating all your plugins and make sure you are on version 2.1.5 of the theme?

    February 26, 2014 at 11:19 am #52003
    Pixelbits
    Member
    Post count: 10

    Updated (again) from latest version Themeforest
    Deactivated all plugins except the ones that come with the theme
    Updated everyting else to latest versions (wordpresss, plugins etc).

    Problem is still there on this page:
    http://www.turific.nl/site/led-oplossingen/

    You DO have the password so you can take a look yourself(that’s why i created it – for fast responses). 😉

    Good luck – i hope you can help.

    February 27, 2014 at 8:39 am #52291
    Melanie – SUPPORT
    Member
    Post count: 11032

    The error is not happening anymore. Can you confirm?

    February 27, 2014 at 8:44 am #52294
    Pixelbits
    Member
    Post count: 10

    I confirm. Did it fix itself??

    February 27, 2014 at 8:46 am #52295
    Pixelbits
    Member
    Post count: 10

    The behaviour of the slider is now much better. But i don’t see why it did not work before? So i’m very curious (you updated the theme? different css? plugin-collision)

    February 27, 2014 at 11:20 am #52390
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Glad it works now!

    Not sure why it wasn’t before or if any of my colleagues have done anything, but will now mark this as resolved.

    – Kyle

    February 27, 2014 at 11:27 am #52393
    Pixelbits
    Member
    Post count: 10

    @kyle – please don’t mark ik as resolved until we know if somebody did or did-not do anything.

    This is my test-site. I do not want to run into trouble when i move it live with new downloade files from themeforest…

    So can anyone tell me if something is changed?

    February 28, 2014 at 10:13 am #52823
    Melanie – SUPPORT
    Member
    Post count: 11032

    Well, I checked, it didn’t work, I asked you to update everything and deactivate your plugins, logged in again and it worked.

    So it must have been something you did due to my recommendations that fixed it.

    Glad it works!

    February 28, 2014 at 10:18 am #52825
    Pixelbits
    Member
    Post count: 10

    Ok. Well, thanks for the help 🙂
    Must be the files i downloaded from Themeforest. It is possible i did nit have the latest version although I immediately update everytime i get an email saying there is a new version…

    Thanks again. Close this thread 🙂

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    Posted in: Dante
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