New Landing › How can we help? › Themeforest Theme Support › Joyn › Swift Slider restarts on mouse scroll

Viewing 15 posts - 1 through 15 (of 29 total)
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    Posted in: Joyn
  • July 24, 2015 at 11:24 am #197406
    applejack
    Member
    Post count: 32

    I have set a background video in Swift Slider and each time the page is scrolled and the video / row goes out of view and then back into view the video restarts from the beginning. Whether the video is set to single play or loop makes no difference. Tested on Mac, Safari, Chrome, Firefox all latest versions. There is only one slide per category / page and in the swift slider page attributes autoplay and loop are off and the number of slides is set to 1.

    July 24, 2015 at 2:38 pm #197451
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you post a login so I can take a look at the page setup?

    Just make sure I understand you, you basicly just want the video to always be playing, no stoping/starting or resetting?

    – David.

    July 24, 2015 at 3:26 pm #197463
    applejack
    Member
    Post count: 32
    This reply has been marked as private.
    July 27, 2015 at 12:29 pm #198062
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Could you please give the supplied user login a higher user role. I can only see my WP profile.

    Can you include the video slider in the meta options rather then using an asset in the page builder?

    Thanks,
    David.

    July 27, 2015 at 12:40 pm #198076
    applejack
    Member
    Post count: 32
    This reply has been marked as private.
    July 27, 2015 at 4:45 pm #198205
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I have setup a test page here using the slider with the page meta and no shortcode: http://triangle.applejack.co.uk/test/.

    As the video goes out of the viewport it does indeed reset the video to the start position.

    I am going to run this query by our lead developer and see how else we can assist you.

    Thanks,
    David.

    July 27, 2015 at 11:49 pm #198327
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks, probably doesn’t make sense – I’ve just changed it to pause but no reset when it goes off screen.

    This will be in the next Swift Framework plugin update.

    – Ed

    July 28, 2015 at 2:36 am #198361
    applejack
    Member
    Post count: 32
    This reply has been marked as private.
    July 28, 2015 at 2:41 am #198363
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Likely tomorrow.

    Thanks,

    – Ed

    July 28, 2015 at 6:23 pm #198683
    applejack
    Member
    Post count: 32
    This reply has been marked as private.
    July 28, 2015 at 6:50 pm #198688
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The update just got made available via ThemeForest, so you can download there.

    – Ed

    July 28, 2015 at 7:20 pm #198699
    applejack
    Member
    Post count: 32
    This reply has been marked as private.
    July 29, 2015 at 3:56 pm #199037
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @applejack

    That is a very old version of the plugin to have had before, are you also running the latest version of Joyn?

    I see you are still running v1.01 of the plugin?

    – Ed

    July 29, 2015 at 4:26 pm #199056
    applejack
    Member
    Post count: 32

    Joyn is version 2.08. I’ll update both when I get the chance and see what happens.

    July 29, 2015 at 4:31 pm #199059
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. Let us know the result.
    Don’t forget to clear the browser cache.

    -Rui

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