New Landing › How can we help? › Atelier › Swift Slider can't add Background since Theme Update

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    Posted in: Atelier
  • November 21, 2015 at 4:00 pm #230406
    cudarz
    Member
    Post count: 47

    Hi,

    I recently updated to the latest Atelier theme and since then I can’t add background images to Swift Slider. The button is not active, as indicated by the # at the end of the link. Please see a screenshot attached.

    Can you guys help?

    Thanks,

    Gabor

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    November 22, 2015 at 12:25 pm #230424
    emdejong
    Member
    Post count: 2

    Hi,
    Same problem here,
    Eric

    November 23, 2015 at 2:06 am #230463
    jonjon
    Member
    Post count: 47

    Same here, please advice.
    Thanks

    November 23, 2015 at 3:42 am #230468
    elizabethanneflynn
    Member
    Post count: 23

    Meeeee toooooo help!

    November 23, 2015 at 6:33 am #230479
    ktdoyle
    Member
    Post count: 44

    Me too, I’m having the same issue.

    November 23, 2015 at 3:23 pm #230654
    elizabethanneflynn
    Member
    Post count: 23

    Hi I tried to disable this slider completely and just use the revolution slider, but the area is still showing a blank slider. I can’t add images in background, featured images, etc.

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    November 24, 2015 at 2:40 pm #230980
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I cannot replicate this – please make sure the theme AND the plugin Swift Framework and the latest versions, please also clear your browser cache.

    Thanks,
    David.

    November 24, 2015 at 7:39 pm #231073
    cudarz
    Member
    Post count: 47

    All done, nothing helped. Please advise. As you can see, this is not an isolated issue, others are having it as well.

    November 25, 2015 at 2:18 am #231111
    ktdoyle
    Member
    Post count: 44

    Hi,

    Yes, my theme and Swift Framework plugin are both up to date and I’ve cleared my cache/history.

    I’m totally unable to upload an image in Edit Slide > Slide Set Up > Slide Background > Background Image. When I click the Select or Upload Image button, the page just refreshes, like it’s not pointing to the link to upload images?

    Cheers,
    KT

    November 25, 2015 at 1:18 pm #231245
    jesper2109
    Member
    Post count: 18

    I have the same issue, everything is updated and cache cleared..

    November 25, 2015 at 10:32 pm #231393
    konstanco
    Member
    Post count: 8

    Experiencing the same thing, please fix this.

    November 26, 2015 at 9:26 am #231443
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Will forward to the developer for you so we can get this fixed asap

    – Kyle

    November 26, 2015 at 11:31 am #231473
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey guys,

    Working fine here – nothing has changed with that on our side. Can you please check your browser consoles for any errors, and try disabling all plugins apart from Swift Framework?

    – Ed

    November 26, 2015 at 11:49 am #231483
    cudarz
    Member
    Post count: 47

    OK, I tested with all plugins, realized it was the Yoast SEO plugin causing the issue. Once disabled, worked fine.

    I have updated the Yoast plugin to the latest version, all works fine now.

    Guys, can you check if it’s the same for you?

    Thanks!

    November 26, 2015 at 11:57 am #231484
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, thanks @cudarz

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