Swift Slider can't add Background since Theme Update

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This topic has 18 replies, 10 voices, and was last updated 8 years by Kyle – SUPPORT.

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Posted in: Atelier
November 21, 2015 at 4:00 pm #230406

cudarz
Member

Post count: 47

Hi,

I recently updated to the latest Atelier theme and since then I can’t add background images to Swift Slider. The button is not active, as indicated by the # at the end of the link. Please see a screenshot attached.

Can you guys help?

Thanks,

Gabor

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November 22, 2015 at 12:25 pm #230424

emdejong
Member

Post count: 2

Hi,
Same problem here,
Eric

November 23, 2015 at 2:06 am #230463

jonjon
Member

Post count: 47

Same here, please advice.
Thanks

November 23, 2015 at 3:42 am #230468

elizabethanneflynn
Member

Post count: 23

Meeeee toooooo help!

November 23, 2015 at 6:33 am #230479

ktdoyle
Member

Post count: 44

Me too, I’m having the same issue.

November 23, 2015 at 3:23 pm #230654

elizabethanneflynn
Member

Post count: 23

Hi I tried to disable this slider completely and just use the revolution slider, but the area is still showing a blank slider. I can’t add images in background, featured images, etc.

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November 24, 2015 at 2:40 pm #230980

David Martin – Support
Moderator

Post count: 20834

Hi,

I cannot replicate this – please make sure the theme AND the plugin Swift Framework and the latest versions, please also clear your browser cache.

Thanks,
David.

November 24, 2015 at 7:39 pm #231073

cudarz
Member

Post count: 47

All done, nothing helped. Please advise. As you can see, this is not an isolated issue, others are having it as well.

November 25, 2015 at 2:18 am #231111

ktdoyle
Member

Post count: 44

Hi,

Yes, my theme and Swift Framework plugin are both up to date and I’ve cleared my cache/history.

I’m totally unable to upload an image in Edit Slide > Slide Set Up > Slide Background > Background Image. When I click the Select or Upload Image button, the page just refreshes, like it’s not pointing to the link to upload images?

Cheers,
KT

November 25, 2015 at 1:18 pm #231245

jesper2109
Member

Post count: 18

I have the same issue, everything is updated and cache cleared..

November 25, 2015 at 10:32 pm #231393

konstanco
Member

Post count: 8

Experiencing the same thing, please fix this.

November 26, 2015 at 9:26 am #231443

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

Will forward to the developer for you so we can get this fixed asap

– Kyle

November 26, 2015 at 11:31 am #231473

Swift Ideas – Ed
Keymaster

Post count: 15264

Hey guys,

Working fine here – nothing has changed with that on our side. Can you please check your browser consoles for any errors, and try disabling all plugins apart from Swift Framework?

– Ed

November 26, 2015 at 11:49 am #231483

cudarz
Member

Post count: 47

OK, I tested with all plugins, realized it was the Yoast SEO plugin causing the issue. Once disabled, worked fine.

I have updated the Yoast plugin to the latest version, all works fine now.

Guys, can you check if it’s the same for you?

Thanks!

November 26, 2015 at 11:57 am #231484

Kyle – SUPPORT
Moderator

Post count: 35880

Great, thanks @cudarz
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Posted in: Atelier