New Landing › How can we help? › Atelier › Swift Slider not showing in Safari

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • August 19, 2015 at 2:15 pm #205373
    freeheart
    Member
    Post count: 51

    Hi,

    I noticed a strange behavior. Safari does not show the Swift Slider on my HOME page. I’m using a curtain slider with 6 slides and background video. It works perfectly well in Chrome and Firefox.

    I use all browsers in the latest version and also WordPress and Atelier is up to date.

    Looking forward to your help.

    Cheers, Tom

    August 19, 2015 at 4:51 pm #205467
    freeheart
    Member
    Post count: 51

    Hi again,

    I just had the chance to test it on IE on Windows and it is also NOT showing.

    Cheers, Tom

    August 20, 2015 at 5:40 pm #205903
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    It looks like you are using the Revolution Slider, can you please make sure the theme, WP and the plugin are all update to date on the latest versions?

    – David.

    August 20, 2015 at 5:48 pm #205905
    freeheart
    Member
    Post count: 51

    Sorry David. Meanwhile I tried the Revolution slider. Please have a look now. The problem is still existing with the Swift Slider. Thanks, Tom

    August 21, 2015 at 11:04 am #206110
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    It’s possible this maybe caused by the JS errors on your site. (See screenshot)

    Have you added any font JS to your site or are you using an font plugins, it looks like the error comes from one of those.

    Thanks,
    David

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    August 23, 2015 at 1:51 pm #206496
    freeheart
    Member
    Post count: 51

    That’s right David. I testet a custom font using JS. But now I removed it and the slider is still not showing in Safari. I have deleted all cache and tried it on different machines.

    August 23, 2015 at 1:59 pm #206498
    freeheart
    Member
    Post count: 51
    This reply has been marked as private.
    August 23, 2015 at 3:01 pm #206507
    freeheart
    Member
    Post count: 51

    David,

    somehow it works now. I have deactivated the Swift Slider and activated it again. Thanks for your effort.

    Cheers, Tom

    August 23, 2015 at 4:25 pm #206514
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Tom,

    Glad you got it resolved.

    Thanks

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