New Landing How can we help? Cardinal Swift-Slider header bug

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Cardinal
  • #109469
    themartist
    Member
    Post count: 122

    In doing some edits on the homepage, suddenly the swift slider header has been disabled. In trying to set the swift slider to show again – using naked/light, swift slider, home categories – it doesn’t save the setting – ultimately removing the slider from the header altogether.

    I did experience this once before, but on refilling in the page header/slider settings it worked. This time it won’t work at all.

    #109512
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That’s odd, not had anyone with this issue before and works fine on our installations. I will check this for you now

    – Kyle

    #109513
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok I’ve managed to replicate the issue, not a clue why that is happening. Could you please deactivate your plugins and see if that fixes the issue?

    – Kyle

    #109743
    themartist
    Member
    Post count: 122

    Just tried that -no result unfortunately. Deactivated all plugins. Same issue – the header won’t save.

    The only co-incidence I remember is that it happened after inserting a row of 8 1/2 icon boxes with custom images set to fade from bottom.

    #109758
    themartist
    Member
    Post count: 122

    I had also changed from default to blank-header-no footer(full width) which may have caused a bug somewhere. I reset it to default but nothing is allowing the swift slider header to return. It remains unable to save the settings.

    #109764
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I also confirmed the same behavior in your site. Will forward to Ed to see if finds out something.

    -Rui

    #109893
    themartist
    Member
    Post count: 122

    Thanks

    Should be nothing unusual with my site at all hardly any plugins or css changes made. Its all cardinal right out of the box – has to be a bug.

    #109900
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    It seems that page has become corrupted – no meta options will save. I’ve enabled the swift slider for you manually in the custom fields – but if you have repeat issues, I’d recommend copying the content to a new page and using that new page instead.

    Hope that helps.

    – Ed

    #109925
    themartist
    Member
    Post count: 122

    Thanks Ed – but unfortunately your custom fields didn’t work either. Definitely a problem with the theme. The workaround I’ve done is as you’ve mentioned – copying to a new page. Unfortunatley I’m on home#4 – as each page after a few edits suffers from the same inability to save the meta.

    #110236
    themartist
    Member
    Post count: 122

    In editing a swift slider I got the following error page:

    Fatal error: Out of memory (allocated 37486592) (tried to allocate 122880 bytes) in /nfs/c09/h04/mnt/138506/domains/voicetoon.com/html/wp-content/themes/cardinal/swift-framework/content/sf-post-formats.php on line 379

    #110237
    themartist
    Member
    Post count: 122

    now the whole site is down. Ughhh better create a new topic.

    #110239
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Looks as if you’ve only got 40mb of Memory set up – I’d recommend you increase that to at least 64/128mb. You can usually do this in your hosting control panel, but you may need to ask your host.

    – Ed

    #110241
    themartist
    Member
    Post count: 122

    sorted ๐Ÿ™‚ thanks

    #110242
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem ๐Ÿ™‚

    – Ed

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register