New Landing › How can we help? › Cardinal › Swift Slider doesn't work in Internet Explorer

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    Posted in: Cardinal
  • December 31, 2014 at 11:17 am #138441
    dirma
    Member
    Post count: 51

    Hi,

    I’m having a problem with the Swift Slider. Everywhere ( On pages like this one – http://seves.nl/wie-zijn-wij/ )it works just fine, except on the following pages in Internet Explorer:

    Wielerschoenen

    Schaatsschoenen

    Zolen

    Overige producten

    On these pages I also changed the color of the slider navigation to dark, but also that doesn’t change in IE. It’s still light and doesn’t slide.

    Can you tell me what’s wrong?

    Best,

    Dirma

    January 2, 2015 at 9:16 am #138572
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Which version of IE is being used by you ?
    Thanks
    Mohammad

    January 3, 2015 at 12:17 pm #138728
    dirma
    Member
    Post count: 51

    Hi Mohammad,

    IE 11.

    Best,

    Dirma

    January 5, 2015 at 5:11 pm #139131
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Checked in IE 11 and it’s also happening to me.

    Can you check the admin credentials because I tried and didn’t worked.

    -Rui

    January 6, 2015 at 9:12 am #139228
    dirma
    Member
    Post count: 51
    This reply has been marked as private.
    January 6, 2015 at 4:07 pm #139418
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Not sure what happened but seems to be working fine now.
    Your theme version is a bit old, you should update to the latest version.

    -Rui

    January 6, 2015 at 9:02 pm #139501
    dirma
    Member
    Post count: 51

    Hi Rui,

    I changed it to the latest version, but the pages still look the same in IE.

    Best, Dirma

    January 7, 2015 at 11:19 am #139623
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Not sure anymore in what browser was I testing, because I’m seeing the issue in the IE browser.

    Will have to forward this one to our development team.

    Thanks

    -Rui

    January 7, 2015 at 11:57 am #139643
    dirma
    Member
    Post count: 51

    Ok, thank you.

    Dirma

    January 7, 2015 at 12:03 pm #139646
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Let’s wait for the reply.
    -Rui

    January 7, 2015 at 3:42 pm #139723
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    This issue is occurring because of an issue with the validation on the page, see here: http://validator.w3.org/check?uri=http%3A%2F%2Fseves.nl%2Fproducten%2Fwielerschoenen%2F&charset=%28detect+automatically%29&doctype=Inline&group=0

    There are a few close tags, when one isn’t opened. This is very likely causing the issue.

    Please can you check this?

    – Ed

    January 8, 2015 at 10:19 am #139919
    dirma
    Member
    Post count: 51

    Hi Ed,

    How and where can I check this?

    Best,

    Dirma

    January 8, 2015 at 11:18 am #139935
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I think it’s in that product page content it seems that are some invalid code format that is breaking the html. Check the content you placed in that page.

    -Rui

    January 9, 2015 at 12:05 pm #140317
    dirma
    Member
    Post count: 51
    This reply has been marked as private.
    January 11, 2015 at 12:54 am #140596
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    It could be down to a plugin – can you try disabling all to check?

    It’s definitely not the theme itself, but I can’t immediately see any issues with your content.

    – Ed

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