Swift slider cuts off video before it ends.

[Nallebjornen]

In the Swift slider I made a video to loop on the frontpage, but it gets cut off for no reason before it ends. Is there any reason for this? I want the whole video to play until it ends, now it cuts of like 3 seconds before.

[Kyle – SUPPORT]

Hi

You got a link I can check?

– Kyle

[Nallebjornen]

It’s behind a “coming soon” page, maybe you can get around it with your hacking skills?

The video cuts of 2-3 seconds before it’s supposed to.

http://fylgiacalling.com/

[Kyle – SUPPORT]

I’m afraid I can’t, I would need a login

– Kyle

[Nallebjornen]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

The video on the homepage is taking about 15 seconds the same time that it takes when loaded directly.

[video src="http://fylgiacalling.com/wp-content/uploads/2014/11/qeU7PHwLjS.mp4" /]

Can you check again?

-Rui

[Nallebjornen]

Okey,

The problem isn’t the time, I just noticed. It is that the whole video doesn’t show, aka the top gets cut off for some reason. To summarize, the top of the video is cut off, is there a way to show the whole video so the people faces in the video can be shown?

[Rui Guerreiro – SUPPORT]

I guess it was to do with the dimensions of the video.

At the moment you have 640 x 640 px try to increase the size of the video since most browser resolutions works with higher resolutions.

Try something like 1920 x 1080 px or with that proportion.

-Rui

[Nallebjornen]

Hey,

Yeah, it’s the dimensions of it. Thanks for the help, will try to fix it via some video editor!

[Rui Guerreiro – SUPPORT]

No problem. glad I could help.
-Rui