New Landing How can we help? Cardinal Swift Slider Causing issues

Viewing 13 posts - 1 through 13 (of 13 total)
  • Posted in: Cardinal
  • #301366
    Galexy
    Member
    Post count: 5

    Hi there,

    I’m having issues with the swift slider, namely:
    – the navigation is not showing
    – the pagination appears as part of the middle slide only
    – only 14 of the 19 slides are showing
    – if implemented as a page header it overlays the content of the page

    I’ve tested with the child theme disabled and still no luck.

    Heres the code we’re using for now:

    [spb_swift_slider fullscreen=”false” maxheight=”500″ slidecount=”25″ category=”sail-cargo” transition=”slide” loop=”true” nav=”true” pagination=”true” continue=”true” fullwidth=”no” width=”1/1″ el_position=”first last”]

    It would be great to get this sorted asap.

    Many thanks

    #301369
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That link you provide is leading us to a 404 page.
    Can you again the correct url of the page with the slider?

    -Rui

    #301388
    Galexy
    Member
    Post count: 5
    This reply has been marked as private.
    #301400
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you make some tests, first activate the parent theme to deactivate the child theme modifications.
    If it still the same try to disable all plugins except SwiftFramework and Woocommerce.

    Let me know the result of this testing, so I can go from there.

    -Rui

    #301461
    Galexy
    Member
    Post count: 5
    This reply has been marked as private.
    #301508
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. In that case will have to forward to the development team.

    -Rui

    #301598
    Galexy
    Member
    Post count: 5
    This reply has been marked as private.
    #301605
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s already assigned we just need to wait for the reply.

    -Rui

    #301619
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Please can you confirm the link to the page? I’m getting a 404 on the link provided.

    – Ed

    #301646
    Galexy
    Member
    Post count: 5
    This reply has been marked as private.
    #301723
    Galexy
    Member
    Post count: 5
    This reply has been marked as private.
    #301846
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Got to the page – thanks. Looking into this, will let you know.

    – Ed

    #301888
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Galexy

    The issue is that in one of your slides, the HTML is not valid – so the slider is breaking and forcing the slider HTML to be malformed.

    You could try manually making each slide a draft to remove it from the slider, and eliminating one by one until you find the culprit.

    – Ed

Viewing 13 posts - 1 through 13 (of 13 total)

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