New Landing › How can we help? › Atelier › Swift Plugin

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Atelier
  • June 9, 2017 at 11:27 am #327820
    fr_rundberg
    Member
    Post count: 30

    Hi,

    Yesterday night I tried to login in the website and I got this message: “the site is down for planned maintenance, please check back later”.

    When I login today, I was able to access, but I have noticed that I´m not able to edit the content that it has been created with Swift Page Builder.

    The website shows the content in the browser, but I can not access to its edition. Is there any problem with the Swift Framework?

    June 9, 2017 at 12:03 pm #327824
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can I disable some plugins for only 1 or 2 minutes to test if it’s a plugin conflict?
    I can’t replicate it on my server.

    -Rui

    June 9, 2017 at 12:08 pm #327825
    fr_rundberg
    Member
    Post count: 30

    Yes, of course. I have closed my session. Feel free to check it!

    June 9, 2017 at 12:26 pm #327827
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Didn’t made any difference.
    Can you provide ftp details, need to change a flag in the SwiftFramework plugin to be able to debug it.

    Use the private reply.

    -Rui

    June 9, 2017 at 1:38 pm #327849
    fr_rundberg
    Member
    Post count: 30
    This reply has been marked as private.
    June 9, 2017 at 2:22 pm #327862
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. I’m looking at it.

    -Rui

    June 9, 2017 at 2:42 pm #327865
    hesius
    Member
    Post count: 4

    Hi,

    I have exactly the same problem just after upgrading from wordpress 4.7 to 4.8

    June 9, 2017 at 2:59 pm #327870
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    can you clear the browser cache and check again?

    -Rui

    June 9, 2017 at 3:02 pm #327871
    hesius
    Member
    Post count: 4

    Yes this is the first thing I did when the problem occured

    June 9, 2017 at 3:11 pm #327872
    fr_rundberg
    Member
    Post count: 30

    Thanks Rui,

    Now it is working again! 🙂

    /B

    June 9, 2017 at 3:16 pm #327873
    fr_rundberg
    Member
    Post count: 30

    Rui,

    The solution is working only for posts, not for pages… I still can not see the content of the pages.

    June 9, 2017 at 3:26 pm #327874
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    All my testing was done in 1 page. Can you provide me the url?
    It’s probably cache, try in a different browser.

    -Rui

    June 9, 2017 at 3:37 pm #327876
    fr_rundberg
    Member
    Post count: 30

    Hi Rui,

    Yeah, you are right. It is cache. I cleaned twice and was not working, so I downloaded Firefox and now is working!

    June 9, 2017 at 4:07 pm #327877
    hesius
    Member
    Post count: 4

    Okay on Firefox too

    June 9, 2017 at 4:31 pm #327880
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @hesius
    Didn’t realize about your replies in @fr_rundberg, I was replying to him.

    We will release an update shortly to fix this.

    -Rui

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