New Landing How can we help? Themeforest Theme Support Dante Swift Page Builder works only for new pages

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Dante
  • #181505
    artcrafted
    Member
    Post count: 40

    Hello,

    at the beginning my Dante theme worked great, but recently (I didn’t install any new plugin) I have issues with Swift Page Builder. It works only for new pages. If I want to edit page, Page Builder button is missing. I cannot also upload any images, and tabs from header sections are missing. Do you know solution for this? The same thing happens on every browser, every computer. Please find attached screenshots for new page and edited page to compare.

    Thanks.

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    #181511
    Nishant – SUPPORT
    Spectator
    Post count: 649

    Hello artcrafted,

    Please provide your WordPress login details for us to check. (Mark private reply option below)

    Regards,
    Nishant
    SwiftIdeas Customer Support Team

    #181514
    artcrafted
    Member
    Post count: 40
    This reply has been marked as private.
    #181611
    artcrafted
    Member
    Post count: 40

    any updates on that?

    #181728
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What’s the Authorization code?

    – Kyle

    #181732
    artcrafted
    Member
    Post count: 40
    This reply has been marked as private.
    #181735
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    After disabling all of your plugins the page builder button returned, therefore it’s one of your plugins causing the issue

    – Kyle

    #181769
    artcrafted
    Member
    Post count: 40

    Thank you!

    I discovered it was LayerSlider WP causing issues. Not the plugin itself but one of its additional settings (maybe jQuery in CDN).

    Solved.

    #181771
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

Viewing 9 posts - 1 through 9 (of 9 total)

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