Swift Page Builder Won't Load

[mattappleton]

Hello,

I’ve just downloaded the latest version of WooCommerce, WordPress and Neighborhood. Everything has been installed correctly, no extra plugins have been added yet but SPB does’t want to load for me.

I click the button and nothing happens, no windows appear. Is there a fix for this yet?

Thank you very much for your help in advance.

[axxion]

pls share a screen shot in a page.
1. creat a new page
2. click Swift Page Builder
3. and take a screen shot share here for investigate

[mattappleton]

Of course, the screenshot is below. When the blue button is pressed, nothing happens at all.

I have tried re-uploading all of the theme files via FTP and still no luck.

[Melanie – SUPPORT]

Hey, the screenshot doesn’t work, can you upload a new one as an attachment please?

On which version of the theme and WP are you?
Does it work when you deactivate all your plugins?

Thank you!

[mattappleton]

Hello,

Thank you for your response, I’ve added this as an attachment now.

I’m on the latest WP version as well as the latest theme version. Purchased the theme just a few days ago.

I don’t have any plugins activated apart from the ones that came with the theme.

Thanks,

Matt

[mattappleton]

I’ve had a look at the console inspector when pushing the swift builder and this is the error message.

Attached file showing the message.

[Mohammad – SUPPORT]

Hi,
Please upgrade to latest version of theme 1.7 and let me know your feedback .

Thanks 🙂
With Best Regards
Swift Ideas