New Landing How can we help? Themeforest Theme Support Neighborhood Swift Page Builder & Visual – both inactive

Viewing 15 posts - 1 through 15 (of 17 total)
  • #46084
    bargiel
    Member
    Post count: 7

    Hi,

    Latest Neighbourhood Theme
    Wordpress 8.1
    Tested on Chrome / IE

    I have got a rather clean install of the fabulous Neighbourhood theme and working with it has been painless until I actually got down to creating and editing posts and pages. When viewing the 1st post in Visual mode, the text was white on a white background. When I tried clicking Swift Page Builder nothing happened. I then switched to Text mode – the only working one from then on, because reverting to Visual mode seems impossible. Have you got any ideas what I could do? Switching to another fresh user gets me back to square one. I tried disabling the only two plugins with no luck.

    All the best.
    Piotr

    #46846
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, can you let us know your website URL and login details so we can have a look?

    Thank you!

    #48199
    bargiel
    Member
    Post count: 7
    This reply has been marked as private.
    #49016
    bargiel
    Member
    Post count: 7
    This reply has been marked as private.
    #49041
    bargiel
    Member
    Post count: 7
    This reply has been marked as private.
    #50168
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi,

    for replacing the welcome message open up sf-header.php and replace the line

    if (is_user_logged_in()) {
    				global $current_user;
    				get_currentuserinfo();
    				$woo_links_output .= '<li class="tb-welcome">' . __("Welcome", "swiftframework") . " " . $current_user->display_name . '</li>'. "\n";
    			} else {
    				$woo_links_output .= '<li class="tb-welcome">' . __("Welcome", "swiftframework") . '</li>'. "\n";
    			}
    

    with

    			echo do_shortcode('[social type="facebook"]');
    
    

    Can you try deactivating your plugins to see if this would solve the page builder issue?

    #50292
    bargiel
    Member
    Post count: 7

    Hi Melanie,

    Thanks for your reply.

    Unfortunaly exchanging the code results in:

    Parse error: syntax error, unexpected T_IF, expecting T_STRING or T_VARIABLE or ‘$’ in /beta/wp-content/themes/neighborhood/includes/swift-framework/sf-content-display/sf-header.php on line 612

    Also, deactivating all plugins not associated with the theme does not help a thing. I was actually able to use the Swift Page Bulder for a few secons after the latest theme update, but it was enough to switch to HTML, and I was not able to get back to either SPB or Visual.

    Have you tried logging in?

    Piotr

    #50529
    tokenac
    Member
    Post count: 9

    I have the same problem. Any solution?

    #51409
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @bargiel,

    Your issue seems to be something to do with TinyMCE (tinyMCE.addI18n)

    Do you know of anything that could be adding this? It’s not an issue with the Page Builder, as this JS error occurs on pages where the page builder isn’t used.


    @tokenac
    – if you provide a login in a private reply we’ll take a look for you.

    – Ed

    #51567
    bargiel
    Member
    Post count: 7

    Thanks for your reply. I have absolutely no idea what could be causing this behaviour since, as you can see, I do not have TinyMCE installed or never have. Could it be that TinyMCE is somehow incorporated into the new WordPress as MP6? I am at a loss here. :S

    Piotr

    #51620
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Looks like something to do with a language pack? Can you check if this is something added on your hosting set up? May need to ask your host!

    – Ed

    #51670
    bargiel
    Member
    Post count: 7
    This reply has been marked as private.
    #51854
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    1) Try replacing this:

    if (is_user_logged_in()) {
                    global $current_user;
                    get_currentuserinfo();
                    $woo_links_output .= '<li class="tb-welcome">' . __("Welcome", "swiftframework") . " " . $current_user->display_name . '</li>'. "\n";
                } else {
                    $woo_links_output .= '<li class="tb-welcome">' . __("Welcome", "swiftframework") . '</li>'. "\n";
                }

    with this:

    $woo_links_output .= '<li class="tb-welcome">'.do_shortcode('[social]').'</li>'

    2) You can modify the language dropdown code in functions.php under line 902.

    Hope that helps.

    – Ed

    #52489
    tokenac
    Member
    Post count: 9
    This reply has been marked as private.
    #52601
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    That’s not an issue with the theme, looks like something with your WordPress setup.. Does it throw the same error on the Twenty Fourteen theme?

    – Ed

Viewing 15 posts - 1 through 15 (of 17 total)

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