New Landing › How can we help? › Swift Page Builder – text outside of elements – no delete possible

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    Posted in: Cardinal
  • June 10, 2017 at 8:29 pm #327952
    JazzBlack
    Member
    Post count: 22

    Hi there,

    there is text outside any swift page builder elements.
    I can’t grab or delete it. But it is shown on the frontend. See screenshots!
    I don’t want that. Is it possible to delete it?

    And if I try to edit something, all my text formattings are gone – this is happening since the latest update.
    Please help!

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    June 12, 2017 at 6:53 pm #328229
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I already asked in the other topic but can you provide ftp credentials in a private reply so I can have a look?
    Thanks

    -Rui

    June 12, 2017 at 7:29 pm #328246
    JazzBlack
    Member
    Post count: 22
    This reply has been marked as private.
    June 12, 2017 at 7:42 pm #328253
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. Can you clear the browser cache and check again?

    -Rui

    June 12, 2017 at 7:48 pm #328258
    JazzBlack
    Member
    Post count: 22

    Hi Rui,

    yes! Now everything works fine again!

    Thank you so much!

    June 12, 2017 at 7:52 pm #328259
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nice. Glad it’s sorted.
    We will release an update of the SwiftFramework with this update.

    Thanks

    -Rui

    June 12, 2017 at 8:06 pm #328269
    JazzBlack
    Member
    Post count: 22

    Sorry. 🙁
    Don’t want to annoying you, but there is still a bug with the formatting…
    Now, after every change I made and save, the Swift Page Builder makes on every other text elements space tabs and rows above and below the text block.
    So the high of the texts are getting more and more…

    You can see those on the site “Datenschutz”, if you scroll down a little bit…

    So sorry 🙁

    June 12, 2017 at 8:53 pm #328281
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    June 12, 2017 at 8:55 pm #328282
    JazzBlack
    Member
    Post count: 22

    Yes!
    The same space is also below the text.

    The formatting is good now, but this issue is new.

    June 12, 2017 at 8:55 pm #328283
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    thanks. Will have a look.

    -Rui

    June 12, 2017 at 8:58 pm #328285
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I can’t replicate it, can you provide me the steps or a screencast.
    Thanks for your help.

    -Rui

    June 12, 2017 at 9:18 pm #328291
    JazzBlack
    Member
    Post count: 22

    Ok. Here you are!

    June 12, 2017 at 9:30 pm #328292
    JazzBlack
    Member
    Post count: 22

    Here you are:
    https://www.dropbox.com/s/ylxr3r59lzl4rzu/SwiftPageBuilder.m4v?dl=0

    Video is also in the wordpress mediathek 😉

    June 13, 2017 at 1:39 am #328310
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    June 13, 2017 at 10:25 am #328356
    JazzBlack
    Member
    Post count: 22

    Hi Rui,

    thank you so much.
    I’ve tested it for about 2 hours on a few more pages.
    Now it seams to works fine!

    Thank you so much!

    Regards,
    Jazz

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