New Landing How can we help? Themeforest Theme Support Pinpoint Swift Page Builder Stopped Working After Upgrading to WP 4.3 & Pinpoint 1.66

Viewing 15 posts - 1 through 15 (of 26 total)
  • Posted in: Pinpoint
  • #206509
    flashden422
    Member
    Post count: 66

    I switched over to text editor and then clicking the “Swift Page Builder” at the top of the page button no longer works when trying to switch back, and will not take me back to the Swift Page Builder mode. Also tried creating a new page to see if I could get back that way. That did not work either.

    So now I can only edit the entire site in text mode.

    Just made two upgrades to the site to:

    Pinpoint Version 1.66
    Wordpress 4.3

    So it started happening with one of these above. Was working fine before with no issues at all.

    PLEASE HELP!!

    Thanks.

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    #206511
    flashden422
    Member
    Post count: 66

    By the way, does not work in Chrome, Safari or Firefox. Tried all three to see if I could find some sort of temporary solution.

    #206737
    jorisiroj
    Member
    Post count: 3

    I have exactly the same problem. I updated the following things (note: i dont have the pinpoint plugin, so this might have nothing to do with it):

    WordPress to 4.3
    Cardinal Theme to 2.22
    Swift Framework to 1.51
    Contact Form 7 to 4.2.2

    As you mentioned, the Page Builder doesn’t load, and the button to switch is not responsive. I will try to delete and reinstall the Swift Framework later tonight. I’ll let you if this works. In the mean time, any help is welcome!

    Joris.

    #206765
    flashden422
    Member
    Post count: 66

    I found a temporary solution that worked for me. At the top of the text editor there are 2 tabs (Visual & Text) switch from Text to Visual > AND THEN click “Swift Page Builder.”

    It’s been working for me so far. However in the past I don’t remember having to do this, so maybe this small glitch can be fixed in the next update?

    Thanks.

    #206781
    jorisiroj
    Member
    Post count: 3

    Great, thanks for sharing! This works 🙂

    #206787
    flashden422
    Member
    Post count: 66

    Good! Hope it helps others as well. Thanks for letting me know.

    #206809
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    That’s an issue that we fixed and will send in the next updates.

    Can you guys try to replace this line inside page-builder.js

    if ( switchEditors != undefined ) switchEditors.switchto( $( '#content-tmce' ).get( 0 ) );

    to this one

    if ( switchEditors != undefined ) $( '#content-tmce' ).get( 0 ).click();

    Clear the cache after this. Let us know if it worked.

    -Rui

    #206937
    jorisiroj
    Member
    Post count: 3

    Hi Rui,

    I can confirm that changing this line fixes the problem. Thank you.

    Joris.

    #207023
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Great thanks to Rui.
    Mohammad

    #215930
    focusingresources
    Member
    Post count: 76

    Hello,
    I’m having the same problem with Pinpoint. Can you tell me where to find page-builder.js to modify?
    Thanks,
    Maggie

    #215939
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The filename I provided is incorrect, you should do the changes on this file.
    Pinpoint/includes/page-builder/assets/js_composer.js

    Hope it helps.

    -Rui

    #218218
    juliosilveira
    Member
    Post count: 9
    This reply has been marked as private.
    #218380
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @juliosilveira,

    It seems something went wrong in your changes can you provide us ftp access to have a look?
    Can you first put back the original js_composer.js

    -Rui

    #218469
    juliosilveira
    Member
    Post count: 9
    This reply has been marked as private.
    #218727
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please also add a WP login that is correct so we can verify the page builder is working.

    – David.

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