New Landing › How can we help? › Atelier › Swift Page Builder: Problems with window height elements

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    Posted in: Atelier
  • July 7, 2015 at 10:57 am #192332
    torb
    Member
    Post count: 317

    I have problems with all window height row elements with image background (which used to work nicely) – they now appear crippled/truncated or not at all.

    July 7, 2015 at 10:58 am #192333
    torb
    Member
    Post count: 317
    This reply has been marked as private.
    July 8, 2015 at 9:29 am #192656
    torb
    Member
    Post count: 317

    The problem persist in Chrome after emptying all browser data several times, but only in Chrome.

    July 8, 2015 at 3:02 pm #192837
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Did you run the auto update or did you manually update the theme?

    Thanks,
    David.

    July 8, 2015 at 8:16 pm #192931
    torb
    Member
    Post count: 317

    I have made the pages using the site builder in Cardinal, and have since installed Atelier. Both themes reside on the server. Atelier is then auto-updated to the latest version. Not sure if this was what you were asking about?

    July 8, 2015 at 8:18 pm #192932
    torb
    Member
    Post count: 317
    This reply has been marked as private.
    July 9, 2015 at 10:28 am #193091
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you temporarily disable your child theme, let me know when you have ?

    – There are some PHP errors in the child theme file store.php

    Thanks.

    July 10, 2015 at 10:56 am #193576
    torb
    Member
    Post count: 317

    Sorry for the delayed answer, the child theme is deactivated now. The frontpage has the same problems, though.

    July 10, 2015 at 11:41 am #193594
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    I see that also, can you deactivate all plugins apart from Swift Framework?

    Thanks.

    July 10, 2015 at 11:58 am #193603
    torb
    Member
    Post count: 317

    Done.

    July 10, 2015 at 12:24 pm #193608
    David Martin – Support
    Moderator
    Post count: 20834

    Can you privately add your FTP details so I can check the files?

    Thanks.

    July 10, 2015 at 12:59 pm #193625
    torb
    Member
    Post count: 317
    This reply has been marked as private.
    July 10, 2015 at 3:37 pm #193681
    torb
    Member
    Post count: 317

    Please let met know when I can activate the plugins again.

    July 11, 2015 at 12:18 pm #193799
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    With your child theme, there are a few issues we need you to amend:

    1) There are two functions.php files, please merge the second into the first supplied functions.php file.
    2) Update store.php to remove any PHP errors and bring up to date with the latest.

    Thanks for deactivating your plugins, feel free to activate them.

    The original screenshot you posted with the issue does not look to be apparent anymore for me, do you still get the errors?

    – We should have an update for Atelier/Page Builder coming out on Monday to improve issues such as this.

    Thanks,
    David.

    July 11, 2015 at 12:52 pm #193803
    torb
    Member
    Post count: 317
    This reply has been marked as private.
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