New Landing How can we help? Themeforest Theme Support Dante Swift page builder problems

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Dante
  • #34028
    skyscorcher
    Member
    Post count: 26

    Hi there I face some problems with page builder:

    1. The page builder doesn’t appear even if I press the button, unless I un-check and check it again from screen options.
    2. Even when it appears is is kinda buggy, stays on loading forever.
    3. When I open up one element to edit, then cancel button or save isn’t doing anything.
    4. Page options on top don’t show as normal, I can only access html code for some reason in the editor ( I include a screenshot to show you what I mean. Buttons for visual/text isn’t there.
    5. Even when I press the page builder button nothing really happens.

    I tried on every browser I got and its the same. I work from a Mac (on Mavericks OS)

    thanks a lot.

    #34091
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Very odd, seems like these issues are only local to your setup. They are most likely plugin conflict related. If you could please provide a link/login in a private reply, then I’ll happily take a look for you.

    Thanks,

    – Ed

    #34096
    skyscorcher
    Member
    Post count: 26
    This reply has been marked as private.
    #34261
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Working absolutely fine here, no problems at all!

    Can you try clearing your browser cache, and maybe an alternative computer just to double check? I’m using Mavericks here too.

    – Ed

    #34307
    skyscorcher
    Member
    Post count: 26

    It was some problem with the user account, I deleted the user and created again, and it seems to work fine.

    Consider it solved.

    Thanks a lot for the support 🙂

    #34312
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad it’s sorted – you’re welcome!

    – Ed

Viewing 6 posts - 1 through 6 (of 6 total)

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