New Landing How can we help? Themeforest Theme Support Pinpoint Swift Page Builder Not Working?

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Pinpoint
  • #7400
    stirltech
    Member
    Post count: 2

    When we try and use the page builder, it will work to set up the page, but when you click publish or update, it just enters the shortcodes into the classic editor and the page builder reverts to being empty. This has happened for all the pages we initially built using the page builder… Any ideas here?

    #7575
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Do you have any plugins that are manipulating the editor area? Like shortcode composers, for example?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #7748
    stirltech
    Member
    Post count: 2

    Looks like it was the Advanced Custom Fields plugin. Luckily, I ended up not needing it for this project, but it is a widely used plugin… You may want to test what the incompatibility is for future versions of this theme and others.

    #7835
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Thanks for letting us know 🙂

    Regards,
    ————————————————————————————————————

    Cosmin
    Support Assistant

Viewing 4 posts - 1 through 4 (of 4 total)

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