New Landing › How can we help? › Themeforest Theme Support › Dante › Swift Page Builder not working

Tagged: 

Viewing 15 posts - 16 through 30 (of 34 total)
1 2 3
  • Back to forum
    Posted in: Dante
  • June 15, 2016 at 11:31 am #274893
    Joanna
    Member
    Post count: 185

    It looks like the last 2 plugins cause the issue: YITH WooCommerce Wishlist and Yoast SEO.
    What can I do about it? Is Dante not compatible with Yoast, such popular plugin?

    Thank you,

    Joanna

    June 15, 2016 at 2:38 pm #274942
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We need to see the messages in the error logs. The files you sent are from the access logs(it’s a different thing).
    -Rui

    June 15, 2016 at 6:57 pm #275024
    Joanna
    Member
    Post count: 185
    This reply has been marked as private.
    June 15, 2016 at 7:00 pm #275026
    Joanna
    Member
    Post count: 185
    This reply has been marked as private.
    June 15, 2016 at 7:02 pm #275029
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you place it in a zip file?

    -Rui

    June 16, 2016 at 7:13 am #275081
    Joanna
    Member
    Post count: 185
    This reply has been marked as private.
    June 16, 2016 at 9:46 am #275138
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    In that case can you reach the Yoast support to see what they have to say. And then get back to us.
    Thanks

    -Rui

    June 16, 2016 at 10:05 am #275152
    Joanna
    Member
    Post count: 185

    The issue has been fixed. It was an issue from the Yoast Plugin.

    Thank you for troubleshooting with me.

    Joanna

    June 16, 2016 at 10:11 am #275156
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem, thanks Rui

    – Kyle

    June 22, 2016 at 10:02 pm #276531
    stephaniebauer
    Member
    Post count: 14

    Swift Page Builder is not working for me. Only classic editor is appearing as an option. Swift Page Builder appears after I select Classic Editor. Once I select Swift Page Builder from there, then nothing happens.

    Attachments:
    You must be logged in to view attached files.
    June 23, 2016 at 7:06 am #276559
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Have you updated everything to their latest versions? Try disabling all of your plugins

    – Kyle

    June 23, 2016 at 2:23 pm #276708
    stephaniebauer
    Member
    Post count: 14

    Yes, I just deactivated all of the ones that came in the demo content. I have not added anything yet. I just started working with it recently so I am not too far. I saw an update for WordPress after it was freezing and so I updated WP but that is all so far.

    June 23, 2016 at 2:40 pm #276721
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok please provide me with a link and login so I can look into the issue

    – Kyle

    June 23, 2016 at 6:33 pm #276777
    stephaniebauer
    Member
    Post count: 14
    This reply has been marked as private.
    June 24, 2016 at 3:11 pm #277028
    stephaniebauer
    Member
    Post count: 14

    Hi, did you find anything from the info I sent?

  • Back to forum
    Posted in: Dante
Viewing 15 posts - 16 through 30 (of 34 total)
1 2 3

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register