Swift Page Builder not working

[Jackcoldrick]

Hi guys,

I’m getting this error in the Chrome Developer Console when I attempt to open the Swift page builder:

Uncaught TypeError: switchEditors.switchto is not a function

It’s occuring on page-builder.js?ver=2.0:528

Do you know what might be causing it?! I don’t understand why it is not working.

Thanks,

J

[Kyle – SUPPORT]

Hi

Make sure everything is updated to the latest version, and try deactivate all of your plugins to see if that fixes the issue

– Kyle

[Jackcoldrick]

Hi Kyle,

I’ve deactivated all plugins and no joy. It was working on my other server….I’m wondering could it be to do with forcing HTTPS on wp-admin?

[Kyle – SUPPORT]

If you’re using ssl you’ll need the https plugin

– Kyle

[Jackcoldrick]

Could you please provide me a link? thanks

[Kyle – SUPPORT]

Sure: https://wordpress.org/plugins/wordpress-https/

– Kyle

[Jackcoldrick]

Hi Kyle,

thanks for providing me with that link but I’ve installed that plugin and I’m still experiencing the same problem. Could it be anything else? I don’t know why it was working on my other server and not on this one.

thanks,

jack

[Jackcoldrick]

I’m under a lot of pressure to get this working guys so I’d appreciate if you’d have any further suggestions. I was working on the site on a development server. I was not using SSL on this server and it was working fine. I’ve since moved it to a preproduction server and it is using SSL and now I’ve noticed the Swift page builder just will not work. This is a big issue for me as my client needs this in order to update their pages.

[Rui Guerreiro – SUPPORT]

Hi,

You shouldn’t get this with the latest Dante version, that problem was already fixed in 3.16 version.
Can you provide admin access to have a look?

-Rui

[Jackcoldrick]

Hey Rui,

I was using 2.82 on my development environment and this problem was not present. I agree that I should update the theme but I don’t see how the problem would just come out of the blue for me. I built the entire site without upgrading to 3.16 and used the SPB frequently throughout.

I’m at a loss.

[Rui Guerreiro – SUPPORT]

The problem started because of the WordPress 4.0 , probably you didn’t update it in the other server.
The correction is simple if you don’t wish to upgrade.

Inside the file page-builder.js located at Dante/Swift-framework/page-builder/assets/js

Find this line of code

if ( switchEditors != undefined ) switchEditors.switchto( $( '#content-tmce' ).get( 0 ) );

and replace by this one

if ( switchEditors != undefined ) $( '#content-tmce' ).get( 0 ).click();

Also this problem only happens when you are in Classic Editor in the Text tab if you go to the visual tab first and then switch to the Swift Page Builder it will be fine.

-Rui

[Jackcoldrick]

how do you go to the visual editor first Rui?

[Rui Guerreiro – SUPPORT]

Clicking in the tabs on the right in my screenshot.
https://www.dropbox.com/s/upvsfxngvihdmis/Screenshot%202015-09-25%2015.11.22.png?dl=0

-Rui

[Nightwhisper]

greetings!
Same error (the file you pointed is right) and the site is http://www.dusio.net
swiftbuilder doesnt work when I click it disappear.
The gallery on front stopped working too.

[Rui Guerreiro – SUPPORT]

Hi @Nightwhisper,

Will need admin access to check it.
Use the private reply.

-Rui