New Landing › How can we help? › Atelier › Swift Page Builder Not Showing

Viewing 15 posts - 1 through 15 (of 25 total)
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    Posted in: Atelier
  • August 7, 2015 at 10:29 am #201786
    Modfather
    Member
    Post count: 23

    Hi Guys,

    Not sure what’s happening here, got a fresh install and no other plugins installed/activated apart from the Swift Framework, yet the Page Builder isn’t showing up at all. Any ideas?

    TIA

    Lee

    August 7, 2015 at 11:21 am #201829
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We now have the Page builder options inside the SwiftFramework plugin, that I updated in your site to 1.50

    https://www.dropbox.com/s/kmrhqasen5wp2wr/Screenshot%202015-08-07%2011.20.37.png?dl=0

    It’s working now.

    -Rui

    August 7, 2015 at 11:23 am #201833
    Modfather
    Member
    Post count: 23

    Many thanks for the speedy response. 🙂

    August 7, 2015 at 12:24 pm #201867
    David Martin – Support
    Moderator
    Post count: 20834

    Great, thanks Rui! Marking as resolved.

    David.

    August 7, 2015 at 10:34 pm #202057
    mikefrisbee
    Member
    Post count: 76
    This reply has been marked as private.
    August 7, 2015 at 10:50 pm #202059
    mikefrisbee
    Member
    Post count: 76

    I had the same problem, but I’ve just updated the Swift Framework plugin from 1.42 to 1.51 and it all works fine now.

    (I posted a reply earlier and ticked the ‘Set as private reply’ as it included my login details. Literally 5 minutes later, I saw I had a plugin update – as above. Spooky.)

    August 9, 2015 at 11:07 am #202130
    iamues
    Member
    Post count: 5

    I have no plugin update and the same problem. Where I can find the updated version? Thank you.

    August 10, 2015 at 4:52 am #202207
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its working perfect for me. Please check after clear the cache of browser.
    Thanks
    Mohammad

    August 13, 2015 at 10:13 pm #203885
    Klarity
    Member
    Post count: 183
    This reply has been marked as private.
    August 14, 2015 at 11:46 am #204043
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Admin -> Swift Framework -> Options -> Here you can find the page builder options.
    Thanks
    Mohammad

    August 20, 2015 at 9:46 am #205659
    tizianoluccarelli
    Member
    Post count: 6

    Hi Swift Ideas Support.

    Yesterday we updated: Atelier 1.66; WooCommerce 2.4.4; WordPress 4.3.

    Not it seems your “Swift page Builder” isn’t working properly:

    1. It dosesn’t appear on creating/editing pages;
    2. If it appears, it is frozen in “Loading, please wait…” status.

    Looking forward in receiving updates from you.

    Thanks in advance,
    Tiziano.

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    August 20, 2015 at 11:12 am #205705
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @tizianoluccarelli,

    Can you provide us your site url and admin credentials?
    Can you also clear the browser cache.

    -Rui

    August 20, 2015 at 4:31 pm #205884
    tizianoluccarelli
    Member
    Post count: 6

    Hi Rui, I have flushed the browser’s cache a couple of time.

    I can set an admin access for you, but I need an email to create it. Please send me yours.

    Thanks in advance,
    Tiziano.

    August 21, 2015 at 10:38 am #206103
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please create an arbitrary login and post it here privately.

    Can you disable all other plugins, leaving just Swift Framework and WooCommerce active?

    Thanks,
    David.

    August 21, 2015 at 5:45 pm #206341
    tizianoluccarelli
    Member
    Post count: 6
    This reply has been marked as private.
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