Swift Page Builder not loading/working consistently

[oriweb]

Hi there,

We’re having trouble loading the Swift Page Builder.

For one user it works fine – it always loads, and he can save things no problem.

For another use it’s inconsistent – sometimes it works, sometimes it doesn’t. Here’s a screenshot of the javascript error: http://take.ms/vwzac

For the other user it usually doesn’t load and when it does, he can’t save anything.

Any idea what’s going on here?

***An unrelated question – do you know where the setting is that allows us to decide if page builder content will be shown above a product or below it? I can’t for the life of me remember where that setting is.***

Thank you!

[David Martin – Support]

1) I’ve not see that before, can you update the core WP version?

2) Have you enabled the Page Builder inside the product so the PB is actually active?

Cheers,
David