New Landing › How can we help? › Cardinal › Swift Page Builder Not Loading on SOME Pages only

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Cardinal
  • January 16, 2015 at 9:29 pm #142140
    gdh1975
    Member
    Post count: 30

    Hi,
    It seems as though when editing some pages and then later trying to re-edit the pages the swift page builder does not load (just says ‘loading please wait’) and there is no way to edit the page as the classic editor option is not there.

    I have tried disabling all plugins and also clearing cache and trying safari but this is the same as chrome.

    Any ideas, frustrating and not being able to edit contact on a fairly complex page is obviously not going to be useful.

    Wordpress 4.1, Cardinal 1.95

    Thanks
    Gary

    January 16, 2015 at 11:16 pm #142148
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access and the url to that complex page?
    Use the private reply.

    -Rui

    January 16, 2015 at 11:40 pm #142157
    gdh1975
    Member
    Post count: 30
    This reply has been marked as private.
    January 17, 2015 at 12:02 am #142160
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You have an error when it’s made an ajax requests in the admin area.
    Did you made any security change in the server recently or in the htaccess file?

    -Rui

    January 17, 2015 at 8:16 am #142172
    gdh1975
    Member
    Post count: 30

    Hi, no changes made that I know of?

    What do I need to ask / change to the hosting company?

    Many thanks
    Gary

    January 19, 2015 at 9:13 am #142299
    gdh1975
    Member
    Post count: 30

    Hello,
    Really need to work on this today.
    Anything I can do, ask my host to check to get this working?!
    Some pages it works fine others not?!
    Thanks
    Gary

    January 19, 2015 at 1:26 pm #142392
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will forward this to Rui for you

    – Kyle

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