New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Swift Page Builder Not Loading

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Neighborhood
  • January 12, 2014 at 10:07 pm #41927
    Pierrebaquero
    Member
    Post count: 9

    I’ve cleared my browser cache, disabled all added plugins and swift page builder is still not loading. Need help I’ve got a deadline to get this done by the 15th.

    http://pierreskyline.wpengine.com/
    http://pierreskyline.wpengine.com/wp-admin/index.php

    pierreskyline
    Skyline123

    January 14, 2014 at 7:39 pm #42464
    Melanie – SUPPORT
    Member
    Post count: 11032

    Your login details are not working, hopefully because you changed them and not somebody else, since you posted your login details publicly to a forum :/

    Please attach your login details in a private reply.

    Thank you!

    January 14, 2014 at 9:40 pm #42507
    Pierrebaquero
    Member
    Post count: 9
    This reply has been marked as private.
    January 16, 2014 at 9:42 am #42877
    Melanie – SUPPORT
    Member
    Post count: 11032

    You have more than 20 plugins installed, I assume that something broke while you tested all those plugins and deactivating them didn’t fix it.

    I’d advise reinstalling WordPress and the theme.
    Make sure to export your content and back up your theme options before doing so.

    Cheers

    January 24, 2014 at 3:49 am #44417
    Pierrebaquero
    Member
    Post count: 9

    Melanie,

    I’ve just re-installed the theme and it is still not working? This has been pretty frustrating.. Please help

    January 24, 2014 at 4:30 am #44422
    Pierrebaquero
    Member
    Post count: 9
    This reply has been marked as private.
    January 24, 2014 at 4:36 am #44423
    Pierrebaquero
    Member
    Post count: 9

    WP Engine is saying the theme is not working and to use e different theme, I’ve already created tons of content on this theme and do not want to have to switch. Please help me fix this this client is already really pissed off at me. I can not afford anymore delays…

    January 24, 2014 at 4:37 am #44424
    Pierrebaquero
    Member
    Post count: 9

    WP Engine is saying the theme is not working and to use e different theme, I’ve already created tons of content on this theme and do not want to have to switch. My client is already really pissed off at me. I can not afford anymore delays…

    January 27, 2014 at 1:29 pm #45027
    Melanie – SUPPORT
    Member
    Post count: 11032

    They say the theme is not working? Seriously? Do they know it has been sold more than 3500 times? That’s ridiculous.

    Have you tried reinstalling wordpress as I recommended?

    January 31, 2014 at 6:09 am #45936
    Pierrebaquero
    Member
    Post count: 9

    Melanie,

    I responded to this thru the email notification and did not realize it did not send you a message.
    I’ve re-installed wp, and re-installed the theme however when I try to restore my back up point it just goes right back to the same problem. If I don’t restore the point and import in the content, it brings in the content fine but no site infrastructure or media.

    Furthermmore I can NOT update the new theme??? I’m running out of time and ideas???

    Pierre

    February 4, 2014 at 10:54 am #46615
    Melanie – SUPPORT
    Member
    Post count: 11032

    Tried to upload the theme for you but both your passwords you posted to this thread are not working anymore 🙁

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    Posted in: Neighborhood
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