New Landing › How can we help? › Cardinal › Swift Page Builder – Loading, please wait…

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    Posted in: Cardinal
  • September 5, 2014 at 10:10 am #107356
    torb
    Member
    Post count: 317

    I can’t get pass “Loading, please wait…” when trying to use the page builder.

    September 5, 2014 at 10:54 am #107377
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
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    September 5, 2014 at 2:51 pm #107461
    torb
    Member
    Post count: 317
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    September 5, 2014 at 2:58 pm #107466
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
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    September 5, 2014 at 3:00 pm #107467
    torb
    Member
    Post count: 317

    Very strange. I have tried both Chrome and Safari with the same result.

    September 5, 2014 at 3:02 pm #107469
    torb
    Member
    Post count: 317

    When logging in with the credentials I have supplied you, it is OK. But not with my own admin login… so it is user based. How can this be? I have not been able to edit page builder pages AFTER upgrading to 1.70 (the first time I noticed this was right after upgrading, but it could be it stopped before upgrading).

    September 5, 2014 at 6:26 pm #107527
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
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    September 5, 2014 at 7:02 pm #107536
    torb
    Member
    Post count: 317
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    September 7, 2014 at 12:41 am #107718
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @torb,

    Can you try editing your admin user profile, and ensuring that this box isn’t ticked?

    https://www.dropbox.com/s/xbvd7kct62r5q1n/Screenshot%202014-09-07%2001.41.02.png?dl=0

    – Ed

    September 7, 2014 at 1:06 am #107721
    torb
    Member
    Post count: 317

    It is not ticked.

    It does however seem like it is working again.

    1. I deleted my homepage.
    2. I made a test-page, got the same problem, saved and closed the page nevertheless, opened it again, and voila – I could use the page builder without error messages. I got “Welcome to your visual preview area…
    You don’t have any content at the moment.” instead of “Loading, please wait…”
    3. I have made a new homepage and it now seems OK.

    Have no idea why.

    September 7, 2014 at 1:55 am #107728
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you sorted it, could have been a caching/plugin issue. Let us know if you experience the issue again.

    – Ed

    September 9, 2014 at 2:02 pm #108652
    torb
    Member
    Post count: 317
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    September 9, 2014 at 2:06 pm #108658
    torb
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    September 9, 2014 at 3:32 pm #108727
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
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    September 9, 2014 at 3:36 pm #108732
    torb
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