New Landing How can we help? Atelier Swift Page Builder is not loading graphical interface

Viewing 5 posts - 16 through 20 (of 20 total)
  • Posted in: Atelier
  • #230050
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Did you import the options before you increased the memory? If so, it’s possible the import process may have been stopped midway through?

    – It may well be easier to run through the theme option and simply re-save what has not been imported?

    Thanks,
    David.

    #236199
    mtanveer
    Member
    Post count: 20

    Hi,

    I have updated the wordpress to 4.4 version and woocommerce to latest version (2.4.12) now the shopping cart and checkout pages have stopped working. Even top navigation is not working on these pages. I have attached the screenshot of error.

    Here is the website url in which I am facing the issues:
    http://www.eaden.com.au

    You can add some item to shopping cart and then navigate to the cart page in order to check the issue. We are in process of making site live but it is stopped working. Can you please urgently suggest some solution?

    Thanks,
    Mohammad

    Attachments:
    You must be logged in to view attached files.
    #236209
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @mtanveer
    – Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    #236450
    mtanveer
    Member
    Post count: 20

    Hi,

    That issue disappeared automatically after some hours, there is another issue in the theme search. After searching something results appear on desktop but do not show on mobile devices.

    I have attached screen shot of search. It doesn’t work on android mobile or tablet. It works fine on ipad and desktop. It just shows results summary at top but not results below

    Attachments:
    You must be logged in to view attached files.
    #236784
    David Martin – Support
    Moderator
    Post count: 20834

    Please update WP and all plugins for the site http://www.strykeronlinemarketing.com.au/eadensleepwear/shop

    If you use Chrome’s web inspector to check the console log, upon searching, you see this: Failed to load resource: the server responded with a status of 500 (Internal Server Error).

    Please also contact your host regarding that error.

    Thanks.

Viewing 5 posts - 16 through 20 (of 20 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register