Swift page builder gets corrupted when adding tabs element

[dafnasu]

I cant change position of elements in the page builder. And when I drag and drop them, they disappear. This happens after I have a tab element with 3 tabs, each one of them with a different image (“add media” in the text block editor). The page starts to get corrupted when I add the image in the 3rd tab.

Thanks!!

[Rui Guerreiro – SUPPORT]

Hi,

Can you provide your site url and admin credentials so we can check that situation?
Use the private reply option.

-Rui

[dafnasu]

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[Mohammad – SUPPORT]

Hi,
I dont have permission to add/edit page. I need specific page url with issue.
Thanks
Mohammad

[dafnasu]

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[dafnasu]

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[dafnasu]

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[Rui Guerreiro – SUPPORT]

Hi,

Couldn’t replicate that issue.

https://www.dropbox.com/s/b4m0ixnfe2ugk3r/page_builder_order.png?dl=0

The only thing I found was a 404 error in the console saying that this file didn’t existed.

http://www.flatfactory.co.il/sample2/wp-content/themes/dante/swift-framework/page-builder/assets/img/icon-text.png

Try to upload this file again.

-Rui

[dafnasu]

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[Rui Guerreiro – SUPPORT]

The missing file still there. Managed again to drag and drop the tabs asset.
https://www.dropbox.com/s/1r5jbo7rvofi7y8/page_builder_issue.png?dl=0

-Rui

[dafnasu]

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[Rui Guerreiro – SUPPORT]

Oh I see.
I think or it is a plugin conflict or some issue inside that page content.
Can you try to disable all the plugins and do the drag and drop test?

-Rui

[dafnasu]

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[Rui Guerreiro – SUPPORT]

What pre-built page did you used? So I can see if it happens in my install?

-Rui

[dafnasu]

“Home Two: Eyegasm”
but it also happens if I start a page from scratch