Swift Page Builder Disappeared & can't access Theme Options

[GodaiWorks]

Hi! I was working on my site and somehow evertyhing disappeared

Now, I only have plain code (and it’s written in white) and I can’t change to the Swift Page Builder (the blue button is gone)

I also can’t access the Theme Options.

If I go to plugings and deactivate Contact Form 7 it seems like everything goes back to normal (but the contact form is no longer active)

I haver already updated to the newest version

Hope this is useful 😉

[Tahir – SUPPORT]

Hi,
Did you install any third party plugins, if yes please deactivate. If you cant access the plugin page. Please try renaming the plugin name via Ftp so that none of the plugins are activate.

Hope this helps
Best,
Tahir

[Melanie – SUPPORT]

Hi, is the contact form the only plugin you have installed? If not, try deactivating other plugins and see if any of those also make it work again.

If not, please let us know your wp-admin login details and we’ll check it out!

Cheers

[GodaiWorks]

Tahir: No third party plugins installed, but I can deactivate it easily. I just turn it off and when I’m done editting I turn it on again.

Melanie: I checked with the other plugin (Revolution Slider) and there was no problem there, so I’m 100% possitive it’s the Contact7 Plugin

I just wanted to let you know in case someone is having the same issue. If you wan’t to check it out and test it to find what the problem is, I’ll be happy to give you the wp-admin login details

Thanks to both of you 🙂

[Melanie – SUPPORT]

Hi, yep please let us know your wp-admin login details, we’ll see if we can fix it!

[GodaiWorks]

This reply has been marked as private.

[GodaiWorks]

This reply has been marked as private.

[Kyle – SUPPORT]

Hi

I just logged in and checked, I am not getting any of these issues. I could access both the page builder and theme options.

Please check again

– Kyle

[GodaiWorks]

It could be because I deactivated contact7

I just reactivated contact7 and I can’t access Pages – Home (for example)

Could you please check again

(And thanks a lot for your time)

[Kyle – SUPPORT]

In the back end of front end?

– Kyle

[GodaiWorks]

Back end

When the Contact7 plugin is on I can’t edit my pages and if I somehow manage to get there, the text is white on a white background

[GodaiWorks]

It will freeze like this

[Kyle – SUPPORT]

Strange, let me text in Firefox and I will get back to you.

– Kyle

[Kyle – SUPPORT]

Ok, seems to be firefox only. I have forwarded it to the developer to ask his advice, have you tried reinstalling contact form 7?

– Kyle

[GodaiWorks]

Not yet (but I just updated it)

I will reinstall it and get back to you when I’m done 🙂