New Landing › How can we help? › Themeforest Theme Support › Joyn › Swift Page Builder disappeared!

Viewing 15 posts - 1 through 15 (of 15 total)
  • Back to forum
    Posted in: Joyn
  • April 28, 2015 at 10:55 am #169488
    Ed Bowes
    Member
    Post count: 89

    Hi all,

    I’ve just updated the Joyn theme to 2.08 and my Swift page builder has disappeared even though i have it enabled in the theme options settings menu! This is major issue as i can’t do anything now. PLEASE HELP ASAP! thank you!!!

    (should i have to update wordpress as i’m still on 3.9.5, but i’m worried that if i update it will mess up the settings i have!?)

    April 28, 2015 at 10:58 am #169491
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You need to install the swift-framework plugin, go to Appearance > Install Plugins

    – Kyle

    April 28, 2015 at 10:58 am #169492
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Need your site url.

    -Rui

    April 28, 2015 at 11:05 am #169498
    Ed Bowes
    Member
    Post count: 89

    Thank you very much. Issue resolved! Sorry for the panick.Will check the plugin window from now on whenever i do an update!!!Thanks for the quick reply again. GREAT!

    April 28, 2015 at 11:07 am #169500
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Thanks Kyle for the solution
    -Rui

    April 28, 2015 at 11:31 am #169512
    Ed Bowes
    Member
    Post count: 89

    I’m not getting this. Now i have this issue again. now under portfolio section i’m missing the Swift page builder (i can only see code). It is very annoying as i’m desperately trying to finish this website and i have these recurring issues. It was all there 10 minutes ago. What happened? Please HELP ASAP!!!! thank you!

    Attachments:
    You must be logged in to view attached files.
    April 28, 2015 at 11:37 am #169515
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    April 28, 2015 at 11:41 am #169517
    Ed Bowes
    Member
    Post count: 89

    I’m not getting this. Now i have this issue again. now under portfolio section i’m missing the Swift page builder (i can only see code). It is very annoying as i’m desperately trying to finish this website and i have these recurring issues. It was all there 10 minutes ago. What happened? Please HELP ASAP!!!! thank you!

    pls see img attached.

    I can see the Swift page builder under pages section, but not in portfolio section and it was there earlier. ????

    Attachments:
    You must be logged in to view attached files.
    April 28, 2015 at 11:42 am #169519
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Check your screen options, you might have disabled the page builder

    – Kyle

    April 28, 2015 at 11:45 am #169523
    Ed Bowes
    Member
    Post count: 89

    Have checked it and it was set as Enabled (pls see img attached) Not sure what the issue is at all? I mean it was there literally 10 minutes ago!?
    Ed

    Attachments:
    You must be logged in to view attached files.
    April 28, 2015 at 11:46 am #169525
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The page builder post types is only set for pages, you need to type the other post types in that box

    – Kyle

    April 28, 2015 at 11:47 am #169526
    Ed Bowes
    Member
    Post count: 89

    Ok sorry Kyle. you were right. I ‘m being a bit thick as on second look i forgot to add in the portfolio pages and the rest under page builder post types. So sorry! My BAD!thanks though!

    Ed

    April 28, 2015 at 11:48 am #169529
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem 🙂

    April 28, 2015 at 11:48 am #169530
    Ed Bowes
    Member
    Post count: 89

    Many Thanks!

    – Ed

    April 28, 2015 at 11:51 am #169533
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

  • Back to forum
    Posted in: Joyn
Viewing 15 posts - 1 through 15 (of 15 total)

You must be logged in to reply to this topic.