New Landing How can we help? Themeforest Theme Support Dante swift frameworks shortcodes not showing up on products

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Dante
  • #58578
    toni100
    Member
    Post count: 148

    hi,

    i have a strange error – when i create a textblock on a product page i can not see the sf shortcodes button. when i create a textlbock on a normal page i can see the sf shortcodes button…

    any ideas?

    thank you

    #58583
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    We are aware of this and are working on a fix for the next update ๐Ÿ™‚

    – Kyle

    #58591
    toni100
    Member
    Post count: 148

    ok thank you

    #58593
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    ๐Ÿ™‚

    #58605
    toni100
    Member
    Post count: 148

    and i just found out – i can not add any data to the attributes of the product – this bug is also new to me – i can not add new data – i can only select old data otherwise it is deleted – see screenshot

    #58686
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I can’t tell what the problem is with that screenshot. What do you mean you can’t add attributes?

    – Kyle

    #58697
    toni100
    Member
    Post count: 148

    if i enter for example a new email i can not save the value

    #58703
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please could you provide me with login details so that I can test the issue?

    – Kyle

    #58931
    toni100
    Member
    Post count: 148
    This reply has been marked as private.
    #58986
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The speed is probably down to all of the plugins you have installed.

    As for the attributes, I have been able to replicate the issue on your site, please try switching to twenty fourteen and let me know if you still get the problem

    – Kyle

    #59019
    toni100
    Member
    Post count: 148

    speed is up again, i have deleted all old plugins.

    but i still can not put in values to the attributes. also not with an other theme.

    #59020
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    If it doesn’t work with other themes activated then it is not a theme issue, please contact woocommerce support: http://wordpress.org/support/plugin/woocommerce

    – Kyle

Viewing 12 posts - 1 through 12 (of 12 total)

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