New Landing › How can we help? › Themeforest Theme Support › Clique › Swift Framework Shortcodes doesn't work

Viewing 11 posts - 16 through 26 (of 26 total)
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    Posted in: Clique
  • August 5, 2015 at 3:56 pm #201049
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What errors do you got? Any screenshot?

    -Rui

    August 5, 2015 at 3:58 pm #201050
    drabaye
    Member
    Post count: 12

    this is the screenshot

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    August 5, 2015 at 4:02 pm #201053
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s an internal server error, you should contact the hosting support to get more info about that error. Tell them to provide you the log errors.

    -Rui

    August 5, 2015 at 4:03 pm #201054
    drabaye
    Member
    Post count: 12

    thancks ! , i come back when i have this informations

    August 5, 2015 at 4:12 pm #201058
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. Let us know.
    -Rui

    March 20, 2017 at 11:10 am #317663
    sqb
    Member
    Post count: 23

    Hi support team,

    I just noticed that the swift shortcodes are not working when I use the text editor.
    The swiftshortcode icon is clickable and the dialog box appears, but when i push ‘insert code’ (after setting the parameters) nothing happens. No error code, just nothing seems to happen, no code is being inserted in the text field.

    Please advice how to resolve this issue.

    Thanks in advance!

    sqb
    ———————————–

    clique version 1.6.1
    wordpress 4.7.3
    website http://www.squidbone.com

    March 20, 2017 at 11:40 am #317670
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @sqb,

    Will need some admin credentials to have a look to see if I find the issue.

    You can reply here in a private reply.
    Thanks

    -Rui

    March 20, 2017 at 12:10 pm #317679
    sqb
    Member
    Post count: 23
    This reply has been marked as private.
    March 20, 2017 at 12:22 pm #317686
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @sqb It worked fine for me, what shortcode are you trying to use?
    https://www.dropbox.com/s/bp2fx33547r54lz/Screenshot%202017-03-20%2011.22.36.png?dl=0

    Also try to clear your browser cache.

    -Rui

    March 20, 2017 at 12:28 pm #317688
    sqb
    Member
    Post count: 23

    Ah, damn.

    You’re right Rui. It was just that!
    Should have known….

    Sorry for buggin you and thanks for your quick response!

    March 20, 2017 at 12:31 pm #317689
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.

    -Rui

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    Posted in: Clique
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