New Landing › How can we help? › Cardinal › Swift Framework Plug-in NOT working

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    Posted in: Cardinal
  • October 23, 2015 at 10:43 am #222776
    paolo robaudi
    Member
    Post count: 11

    Hi Rui
    I tried disinstall theme check but is impossible make it or you intend to work on server and disinstall from it?
    let me know
    thanks

    October 23, 2015 at 10:47 am #222778
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You need to press the delete option(then choose to delete all the files of the plugin).
    I tried in mine and it worked fine.

    -Rui

    October 23, 2015 at 11:03 am #222786
    paolo robaudi
    Member
    Post count: 11

    i can’t do it from website

    October 23, 2015 at 11:04 am #222788
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @paolo robaudi

    Can you provide your site url and admin credentials so I can try it?
    Use the private reply.

    Thanks

    -Rui

    October 23, 2015 at 12:13 pm #222818
    paolo robaudi
    Member
    Post count: 11
    This reply has been marked as private.
    October 23, 2015 at 12:17 pm #222820
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @paolo robaudi

    Can’t see the delete and update buttons.
    Will need FTP access to be able to delete it.

    -Rui

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