New Landing How can we help? Themeforest Theme Support Uplift Swift Framework issues with update

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  • Posted in: Uplift
  • #295860
    winwithmidas
    Member
    Post count: 10

    Hi,

    I’ve gone back and forth a few times with the support on other people’s threads, but I wanted to post my own because I’m not seeing an adequate solution. This isn’t the first time an update to the Swift Framework has completely butchered all of the websites I manage, and I’m disappointed the updates weren’t tested more thoroughly before they were released. I would expect to be able to update without having to edit any settings on page builder elements. I don’t write code for a living, so I don’t know how difficult/possible that is in this particular circumstance, however, there seems like there should be a way to make the transition relatively seamless.

    Can you please direct me to where I can download legacy versions of Swift Framework, Cardinal, Uplift and Atelier? The thread with the Swift Framework updates hasn’t been kept up to date in a month or so.

    I’ll create another post within this thread and do my best to list the problems I’m still seeing after the recent updates.

    Thanks!

    #295874
    winwithmidas
    Member
    Post count: 10

    Here’s a list of issues I’m still seeing. Keep in mind, I manage 15+ websites that all use Swift themes, so these problems are affecting all of them. And I have to go to every page of every website to adjust page builder settings anywhere settings didn’t translate to the new format.

    I’m sure I speak for the majority of your customers in that updates should not break layouts that have been already customized to the point where we have to go into each page and re-customize them. In my opinion, these fixes should all be included with updated theme/framework plugin packages – NOT instructions on how to re-customize websites we’ve already built.

    1) Admin > Page > Edit Page converts Page Builder interface to Visual Editor with shortcode inserted.
    Solution proposed by support: “We migrated to a new meta key for the latest update, so that we can identify legacy installs. Once you re-enable the page builder on a page that will be all you need to do for that page. Any rows that are edited will need to be updated with the new options, but any not touched should be automatically adjusted to a corresponding new style.” I did as was instructed on the homepage of ottiservices.com, but the background image on the Row isn’t full-width and the elements within rows don’t center vertically like they did before the update.

    2) There’s a blank space at the top of the page between the header and the content. I tried to pinpoint the issue, but as soon as I activate Firebug, the space disappears. I have “Remove Top Spacing” checked under Page Meta. This is something that just started happening after the update. Note: you may have to scroll down, then back up to see the space.

    3) Portfolio pages built using Page Builder now have sidebar showing over the top: http://winwithmidas.com/portfolio/ottis-insurance/

    There may be more, so I’ll keep an eye out and post again if I find anything. Thanks in advance for your help, and I hope my constructive criticism isn’t received negatively because you guys do amazing work!

    #296114
    winwithmidas
    Member
    Post count: 10

    Here’s an update to #2:

    Looks like there’s negative margin and a “transform: translate3d” added to div.spb-row-parallax-layer that don’t match. See attached screenshot. This is happening on all Row elements that use a background image. I did update to Swift Framework v 2.5.16 also.

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    #296341
    winwithmidas
    Member
    Post count: 10

    I haven’t seen a response yet. Can you please direct me to where I can download old versions of the themes/swift framework I mentioned in my original post?

    Thanks

    #296456
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The problem is when you add new replies your topic goes to the end of the list.

    First check if the issues still exist using the latest version. You need to update to the latest.

    https://www.dropbox.com/s/c5k06mlkadz56g2/Screenshot%202016-10-14%2010.59.59.png?dl=0

    And since you have a cache plugin, you need to purge the cache after installing the update.

    If necessary here you have the versions prior to this series of updates.

    https://www.dropbox.com/s/azjfamnxpplr97s/swift-framework.zip?dl=0
    https://www.dropbox.com/s/6ra06a5wf2fs050/uplift.zip?dl=0

    Let us know if it still happens with this latest update.

    -Rui

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