New Landing How can we help? Atelier Swift Framework Errors

Viewing 15 posts - 1 through 15 (of 25 total)
  • Posted in: Atelier
  • #295732
    3969120a
    Member
    Post count: 159

    Hello,

    This is a test site for live serenity-organics.

    Updated SWF and images are all over the front page on test site.

    thanks, in advance, for your support.

    #296011
    3969120a
    Member
    Post count: 159

    did I leave out something needed for this topic to be answered?

    #296021
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I didn’t understood exactly what is the issue. Can you explain further?
    Thanks

    -Rui

    #297804
    3969120a
    Member
    Post count: 159
    This reply has been marked as private.
    #297809
    3969120a
    Member
    Post count: 159

    looked at slider options and theme options and don’t see where to fix this

    #297813
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What are the credentials for the serenity site?
    Thanks

    -Rui

    #297830
    3969120a
    Member
    Post count: 159
    This reply has been marked as private.
    #297935
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I tried to change the row to the new option full width stretched but it looks the same.

    https://www.dropbox.com/s/h3c6wro2agcyfdt/Screenshot%202016-10-21%2010.15.07.png?dl=0

    Guess this can be a specific issue related to the Hero content split.

    Will forward to our development team.

    -Rui

    #298015
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for letting us know – we’ll be releasing a theme + plugin update early next week to fix this.

    – Ed

    #298136
    3969120a
    Member
    Post count: 159

    thanks Rui & Ed. will be watching update notifications

    #298137
    3969120a
    Member
    Post count: 159

    also, getting this error at the bottom of the page:

    Fatal error: Cannot redeclare sf_aq_resize() (previously declared in /home/sereno/public_html/wp-content/themes/atelier/includes/plugins/aq_resizer-2x.php:2) in /home/sereno/public_html/wp-content/themes/atelier/includes/plugins/aq_resizer-2x.php on line 209

    is this related or should I start a new topic?

    #298154
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @3969120a – is that at the bottom of every page?

    – Ed

    #298447
    3969120a
    Member
    Post count: 159

    looking at a half dozen pages, all of them had the error:

    Fatal error: Cannot redeclare sf_aq_resize() (previously declared in /home/sereno/public_html/wp-content/themes/atelier/includes/plugins/aq_resizer-2x.php:2) in /home/sereno/public_html/wp-content/themes/atelier/includes/plugins/aq_resizer-2x.php on line 209

    #298448
    3969120a
    Member
    Post count: 159

    Deactivated Force Regenerate Thumbnails, hoping that would solve, but no success

    #298454
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Please try using this theme version – http://swiftideas.d.pr/1iMhx/10gv8sfX

    That should sort it. Please let us know.

    – Ed

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