New Landing › How can we help? › Atelier › Swift Builder reverts to regular WP Visual/Text window

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • November 3, 2015 at 10:37 pm #225601
    ianstudio
    Member
    Post count: 32

    Hi, the Swift Builder reverts to regular WP Visual/Text window after save, so each time I have to reclick the blue button to re-activate it. Is this normal expected behavior or si something messed up in my configuration?

    November 4, 2015 at 5:32 pm #225916
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m not able to replicate that behaviour in my development server.

    Can you provide your site url and some admin credentials so we can check it?
    Use the private reply.

    -Rui

    November 4, 2015 at 6:48 pm #225954
    ianstudio
    Member
    Post count: 32
    This reply has been marked as private.
    November 4, 2015 at 7:09 pm #225974
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just checked and it could be a plugin conflict.
    Try to disable all plugins except Swift Framework and Woocommerce.

    After this test by saving a page again. If it works you should enable the plugins 1 by one or several at each time to figure out the problematic plugin.

    -Rui

    November 8, 2015 at 12:39 pm #226879
    ianstudio
    Member
    Post count: 32
    This reply has been marked as private.
    November 9, 2015 at 1:04 pm #227014
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Will have a look but can’t promise anything since I can’t spend too much time with a 3rd party plugin conflict.

    -Rui

    November 10, 2015 at 12:52 pm #227423
    ianstudio
    Member
    Post count: 32

    My angle is not so much to help ME with this specific plugin.. but so that YOU can learn about some possible conflicts that may also hold a “responsibility” on your side.. you never know, your theme may not me perfect lol Especially due to the fact that you use an in-house builder.. I’m sure you’re eager to improve it ;0)

    November 10, 2015 at 4:35 pm #227520
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Will forward to the developer for you

    – Kyle

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