New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Swift builder "Products" element is not working in Portfolio pages

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    Posted in: Neighborhood
  • August 7, 2014 at 4:13 pm #98980
    westcoastsurf
    Member
    Post count: 210

    ** MAINTENANCE MODE ENABLED **

    Swift builder “Products” element does not work in Portfolio pages, but it does work in Blog posts.

    I will post examples in the private follow up message.

    Thank you

    August 7, 2014 at 4:16 pm #98982
    westcoastsurf
    Member
    Post count: 210
    This reply has been marked as private.
    August 7, 2014 at 8:34 pm #99105
    westcoastsurf
    Member
    Post count: 210
    This reply has been marked as private.
    August 7, 2014 at 8:50 pm #99112
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please try deactivating all of your plugins and let me know if that fixes your issue

    – Kyle

    August 7, 2014 at 8:58 pm #99121
    westcoastsurf
    Member
    Post count: 210

    I deactivated the plugins, went through adding them one at a time, nothing has changed, still doesn’t work.

    August 7, 2014 at 9:03 pm #99123
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Would it be ok if I deactivated your plugins whilst I try and solve the issue?

    – Kyle

    August 7, 2014 at 9:05 pm #99128
    westcoastsurf
    Member
    Post count: 210

    Absolutely. Do what you need to do to fix this. thank you. I wont touch anything for a while then.

    August 7, 2014 at 9:20 pm #99136
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    How have you added those social icons on the side? I think they are causing the issue

    – Kyle

    August 7, 2014 at 9:47 pm #99148
    westcoastsurf
    Member
    Post count: 210

    It is located in

    Theme Options / General Options / Tracking Code under the google analytics script.

    If this were the problem then the “Products” element would not be working in the blog posts either, but it works in the blog posts.

    I did remove the addthis code and test it, did not fix the problem.

    Have you tried testing the “Products” element to your own hosted neighborhood demo portfolio page?

    August 8, 2014 at 2:07 am #99200
    westcoastsurf
    Member
    Post count: 210

    Update:

    I removed all custom css changes. The “Product” listing element still incorrectly shows up on a portfolio page. I only get 2 columns showing instead of the 4. It still works fine on all the other pages. There is definitely a bug somewhere in the portfolio php page.

    Please test it on your Neighborhood demo portfolio single listing page. You currently don’t have it as an example when I went through your demo. Then you can figure out what is wrong.

    Thank you.

    August 8, 2014 at 2:28 am #99202
    westcoastsurf
    Member
    Post count: 210
    This reply has been marked as private.
    August 8, 2014 at 3:49 pm #99477
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems to happen the same in my local installation.
    Will forward this to the developer and we will back to you asap.

    The problem is only in the Carousel. You can choose “NO” for now in the Carousel options so you can still show the Latest Arrivals.

    -Rui

    August 8, 2014 at 8:18 pm #99536
    westcoastsurf
    Member
    Post count: 210

    Thank you, a quick solution would be great, then I won’t have to manually change my upcoming 50 portfolio pages back to carousel mode.

    August 9, 2014 at 1:20 am #99579
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Fixed this for next update, if you need sooner – send me an email via: http://themeforest.net/user/swiftideas

    Thanks,

    – Ed

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