Swift builder doesn´t work in WordPress

[eprojects]

Hello,

I want to make changes in my “acerca de aquafilt” page but when I enter to the page options the swift builder doesn´t work.

Also before my page looks good but with the theme updated latin character doesn´t work anymore. Can you help me?

Thank you in advance

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[Rui Guerreiro – SUPPORT]

Hi,

Can you try to disable all plugins except Woocommerce, clear the cache and edit again that page to see if it’s a plugin conflict.

Thanks

-Rui

[eprojects]

Hello,

I made this changes and doesn´t works. Can you help me?

Thank you

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[Rui Guerreiro – SUPPORT]

Can I try it myself to deactivate the plugins and check the page to see if I find something?

-Rui

[eprojects]

Of course!

[Rui Guerreiro – SUPPORT]

Hi,

This is something in your WordPress installation settings or database since the content also didn’t show when I activated other theme.
Can you check if you have this lines inside your wp-config.php file? Try to comment them

define('DB_CHARSET', 'utf8');
define('DB_COLLATE', '');

With the comment will look like this.

//define('DB_CHARSET', 'utf8');
//define('DB_COLLATE', '');

-Rui

[eprojects]

Hello,

First at all my line code looks like this:
<strong>define('DB_CHARSET', 'utf-8')</strong>

So I tried to put the “//” and it doesn´t work.(attached image: original code, after code)

Then I tried to change my lines like your code:
define(‘DB_CHARSET’, ‘utf8’);
define(‘DB_COLLATE’, ”);`

My character problem was solved BUT my homepage looks like this (attached image: new code, new code homepage), header top line, logo, my information for the first column widget was erased and my footer changes. So I put my old code “define(‘DB_CHARSET’, ‘utf-8’);” but my information doesn´t looks the same.

At last I made the change to this (attached image: new code comment):
<strong>//define(‘DB_CHARSET’, ‘utf8’);
//define(‘DB_COLLATE’, ”);</strong>`

and nothing change… Can you help me? Why my homepage made this big changes in my information?

Thank you in advance.

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[eprojects]

Sorry here the last imagen: NEW CODE COMMENT

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[Rui Guerreiro – SUPPORT]

can you add this line of code since your db language seems to be in latin

define('DB_CHARSET', 'latin1');

-Rui

[eprojects]

Hi,

I added the line code but nothing happen (attached image: NEW-LINE-CODE).

I hope you can help me

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[David Martin – Support]

Can you add your FTP details so we can take a look?

Thanks.

[eprojects]

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[David Martin – Support]

Can you please test now after clearing your browser cache?

Thanks.

[eprojects]

Hello,

Thank you a lot! Everything seems to work perfectly. Just one more problem… I tried to check all my site and a lot of thing was erased or moved so I tried to send a message in my contact page to check it out and the same “latin character” problem happen (attached image: ERROR-PRUEBA) can you help me?.

Thank you a lot.

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[David Martin – Support]

I think for that you will need to contact the plugin developer, as the theme does not interact with that.

Thanks,
David.