New Landing › How can we help? › Cardinal › Swift builder

Viewing 8 posts - 1 through 8 (of 8 total)
  • Back to forum
    Posted in: Cardinal
  • January 10, 2017 at 2:35 pm #309476
    bram1974
    Member
    Post count: 94

    Hi,

    since the latest updates there have been some issues with one of our websites.
    The website is a multi site and includes 9 sites. The live website can be seen on mtd.net and the testing website can be seen on mtd.sporecreation.nl. The testing website has been updated to the latest theme and plugin versions.

    Both websites have problems with the Swift pagebuilder. Basically the website seems to display nicely. But upon editing and saving the outer row element the contents (ie. other elements, columns etc) seem to disappear in the backend.

    Also, some rows (for example on the homepage) are being stretched to full width instead of in grid.

    There are some other issues but I think this is a good starting point, hoping to find a solution.

    Best regards,
    Bram Roos

    Attachments:
    You must be logged in to view attached files.
    January 12, 2017 at 2:20 pm #309886
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    On the homepage you had the portfolio items set to fullwidth. I removed that, due to recent changes you cannot have a fullwidth item within a Row as the item is already fullwidth itself unless reduced specifically.

    January 17, 2017 at 1:42 pm #310434
    bram1974
    Member
    Post count: 94

    Thank you for looking into this!

    That leaves the question why the elements in the row disappear upon saving?
    This happens particularly in blog items. The content is still visible in the front end but not in the pagebuilder.

    Any idea what causes this problem? (See last two images)

    Many thanks!

    January 18, 2017 at 3:25 pm #310611
    David Martin – Support
    Moderator
    Post count: 20834

    When you say disappear, you mean you get a totally blank WP Editor? – Just to clarify could you screenshot what you see?

    Thanks.

    January 19, 2017 at 10:15 am #310726
    bram1974
    Member
    Post count: 94

    Correct, first image shows the ‘building blocks’ Row, Column, Text block etc.
    After editing one of these elements and updating the page these elements disappear in the backend leaving only the Row (second image). However the content remain visible in the front-end.

    Many thanks!

    January 19, 2017 at 10:22 am #310727
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The row content isn’t gone, the content is collapsed.
    If you mouse over the row you will see the expand button.

    Give it a try.

    -Rui

    January 23, 2017 at 10:45 am #311107
    bram1974
    Member
    Post count: 94

    Kidding me… urgg

    Thanks!

    January 23, 2017 at 10:54 am #311108
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. 🙂

    -Rui

  • Back to forum
    Posted in: Cardinal
Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register