New Landing › How can we help? › Atelier › SVG support

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Atelier
  • March 17, 2017 at 4:03 pm #317544
    quintenvanyperen
    Member
    Post count: 7

    Hi,

    I’m trying to use a .svg logo, it used to work and it still does on iPad and iPhone, but on desktop/laptop it doesn’t show.
    Is this a common problem and do you have a solution for it?

    Thanks in advance.

    March 17, 2017 at 4:11 pm #317545
    quintenvanyperen
    Member
    Post count: 7

    Hi,

    Small update, the logo is showing in Safari, but not in Chrome.
    Thats probably the reason why my iPad and iPhone showed the logo.

    March 17, 2017 at 4:13 pm #317546
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t reach the url you provided. Are you sure it’s the correct site url?

    -Rui

    March 17, 2017 at 4:14 pm #317547
    quintenvanyperen
    Member
    Post count: 7

    Hi,

    Can’t find the url I submitted, but it is http://www.picfee.com

    March 17, 2017 at 4:59 pm #317556
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks, that one works.
    I’m not sure about the solution for this issue, will forward to the development team.

    -Rui

    March 20, 2017 at 10:25 am #317656
    quintenvanyperen
    Member
    Post count: 7

    Hi Rui,

    Any news yet?

    March 20, 2017 at 12:37 pm #317694
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    They said that by default SVG’s aren’t allowed by WordPress to be used has WordPress media elements since there are some security issues and they can be used to run scripts that could compromise the websites security.

    So guess it’s better to convert them in png format(one standard and one with the double of size to be used has retina logo).

    -Rui

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