New Landing How can we help? Themeforest Theme Support Dante super search input: strange behaviour in mobile

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Dante
  • #113004
    alemarengo
    Member
    Post count: 695

    Hi guys.
    2 things related to mobile version of Dante:
    1) I cannot take any screencast since my nexus 5 it’s not rooted, but you have to believe me:
    using Chrome, latest version, super search closes itself and disappears when trying to type into text input fields a suggested price range to search;
    2) is it possible to check if a dropdown menu doesn’t override page view-port? Please, see attached screenshot.
    Please, let me know what you think about.

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    #113415
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t check it on mobile because of the blue demo notice on the top. Can you disabled so I can check it on Android?

    -Rui

    #113426
    alemarengo
    Member
    Post count: 695

    Ok, I’ll do it…. Done!
    Please, let me know when done ’cause I have to reactivate it soon! ๐Ÿ™‚ ๐Ÿ™‚ ๐Ÿ™‚

    #113669
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    In Android when I press the price field it closes automatticaly, in the Iphone I can enter the price but if I scroll a little bit it closes the super search.

    Will have to check this with the development team.
    -Rui

    #113714
    alemarengo
    Member
    Post count: 695

    Ok, so there is a problem, right? Glad for having let you know. ๐Ÿ˜‰
    Waiting for your reply, thanks.

    #113732
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. let’s wait
    -Rui

    #113940
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @puntobiancosnc

    can you try adding in the following custom css, hopefully this will be a better solution:

    @media only screen and (max-width: 767px) {
    .sf-super-search .search-options .ss-dropdown ul.show-dropdown {
    position: fixed;
    width: 90%;
    height: 60%;
    margin-top: 20%;
    left: 5%;
    max-height: none;
    }
    .sf-super-search .search-options .ss-dropdown ul li a {
    width: 100%;
    }
    }

    Let us know!

    – Ed

    #114125
    alemarengo
    Member
    Post count: 695

    Hi Ed!
    Thanks for your reply.
    To which of he two questions does this piece of css code reply? To the auto-close or to the view-port override?

    #114276
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    That is to the change the display on the dropdown.

    Will check out the price field issue and sort that for the next update.

    Thanks,

    – Ed

    #114834
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try our Neighborhood demo personal shopper in your mobile?
    http://neighborhood.swiftideas.net/

    Also it seems you made some modifications in the theme files and there is one error in the javascript console that can be causing this. Can you give us ftp access so we can download your themes files and compare the code with our version?

    thanks.

    -Rui

    #114876
    alemarengo
    Member
    Post count: 695
    This reply has been marked as private.
    #114968
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We are checking this situation.
    -Rui

    #115518
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try just to Switch the price field to with a field in a position above? Let’s say with with a field between Field 1 and Field 4.

    Thanks.

    -Rui

    #115641
    alemarengo
    Member
    Post count: 695

    Hi Rui!
    I shifted price fields as requested.
    I disabled woo shop sticky top advise, too.
    Please, let me know.
    Thanks.

    ***EDIT***
    I have to say it works now. I’m testing right now with my nexus 5. Once tap on price field, I am able to insert numbers. What happened?

    #115652
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it worked this way.

    When the field price was at the bottom and we pressed the price to changed the values, in order to the Android Keyboard appear the page is scrolled up by Android to gain space to display the keyboard and when it forces the scroll it’s closing the Super search.

    We are looking for a solution for this so that price field can be used at the bottom.

    -Rui

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